Desktop Support Engineer - Leading Multi-Strategy Hedge Fund - Leading Compensation + Benefits
Job Description
My client, a market-leading, global, multi-billion dollar AUM hedge fund, is seeking a Desktop Engineer to join their New York office.
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You will take ownership of the maintenance and support of the firm's global end-user technology and VDI environment, ensuring seamless performance across a fast-paced, high-stakes trading floor. In addition, you will provide hands-on telephone and user-facing support to traders, portfolio managers, VIPs, and global offices worldwide.
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Key Responsibilities & Technologies
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- Administration and support of Windows 10/11 enterprise environments across global offices
- Management and optimisation of VDI infrastructure (Citrix Virtual Apps & Desktops / VMware Horizon)
- End-user support across Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)
- Device management via Microsoft Intune / SCCM / Autopilot
- Active Directory & Azure AD / Entra ID administration, including GPO management
- Support of trading floor hardware and software, including Bloomberg terminals and low-latency connectivity
- Incident and request management via ServiceNow or similar ITSM platforms
- Scripting and automation using PowerShell to improve operational efficiency
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You will bring 2-8 years of experience supporting end users in a demanding, high-performance environment - ideally within financial services. Exposure to supporting traders and portfolio managers is highly desirable.
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My client is committed to rewarding talent. Expect a strong uplift on your current base salary, a market-leading bonus, and a benefits package that sets the benchmark - including top-tier private healthcare and complimentary in-house Michelin-star quality dining for all staff.
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Click the link below or send your CV directly to harvey.gilbert@mondrian-alpha.com