Job Description
Job Description
This IT Technician is responsible for one-on-one communication with clients in multiple locations throughout the Washington, Greensburg, and Pittsburgh areas. Travel using personal vehicle is a requirement. This person must have good communication and troubleshooting skills.
Responsibilities and Duties
Job duties include:
- Maintenance and support of computer hardware and other computer related equipment
- Set-up and repair of desktop and laptop computers; including troubleshooting of computer and laptop issues
- Help desk support including receiving support tickets, identifying resolution and closeout of the tickets
- Knowledge of Windows operating system is required
- Knowledge of business environment software is preferred
- A good problem solver
- Proficient in networking technology including the ability to set-up network equipment, Have experience with all components of Lan, Wan, Servers, PC's, VPN, Microsoft, etc.
- Trouble Shooting TCP/IP networks and routers Troubleshoot and identify security issues
- Dependable