Job Description
Position: IT Support Technician
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Location: 660 Erlanger Rd, Erlanger, KY 41018
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Schedule: Monday–Saturday, 3 PM to 1 AM
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Occasional Sundays: May be required
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Compensation: $4500/month on W2
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Contract Duration: 4 months and extendable.
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Key Responsibilities & Skills
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- Provide desktop and end-user technical support
- Troubleshoot LAN, WLAN, DHCP, VLAN, and Wi-Fi issues
- Basic experience with Microsoft Intune / Autopilot
- Troubleshoot and maintain PCs, workstations, monitors, keyboards, and printers
- Experience with Zebra and HP printers
- Configure and maintain RF scanners
- Handle equipment RMA requests
- Troubleshoot hardware and software issues and escalate when needed
- Support IT equipment in a highly automated warehouse environment
- Deliver strong customer service and technical problem-solving
- Ability to lift up to 50 lbs
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Nice to Have
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- IT/technical support experience in a warehouse environment
- Zebra printer experience
- Knowledge of Manhattan WMS or other Warehouse Management Systems
- Experience with SOTI MDM
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