Job Description
E-Commerce Sales & Marketplace Specialist\n
Company: JD Watches
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Location: New York, NY
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Job Type: Full-Time
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Salary: $100,000 Annually
About JD Watches\n
JD Watches is a luxury watch retailer specializing in authentic, high-end timepieces from prestigious brands, including Rolex, Audemars Piguet, Patek Philippe, and more.
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As we continue to expand our digital presence, we are seeking a highly motivated, organized, and results-driven E-Commerce Sales & Marketplace Specialist to manage our online sales channels, drive revenue growth, and maximize marketplace performance.
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This is a sales-driven position. We are looking for someone who can actively generate sales, manage multiple platforms efficiently, and take full ownership of marketplace performance.
Key ResponsibilitiesMarketplace Management & Sales\n
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- Manage and grow JD Watches' presence across Walmart Marketplace, eBay, Chrono24, Bezel, Get Bezel, and TikTok Shop/TikTok Live.
- Take full ownership of marketplace sales performance, with a strong focus on generating revenue and meeting sales targets.
- Create, optimize, and maintain product listings, ensuring accurate pricing, descriptions, photographs, and inventory availability.
- Identify opportunities to increase sales, improve conversion rates, and expand marketplace reach.
- Monitor competitor pricing, marketplace trends, and customer demand to maintain a competitive position.
- Manage marketplace promotions, featured listings, and sales campaigns.
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TikTok Live & Social Commerce\n
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- Develop and execute a consistent TikTok Live selling strategy.
- Coordinate and participate in live selling sessions to showcase luxury watches and generate direct sales.
- Track live-stream performance, customer engagement, conversion rates, and revenue.
- Identify new opportunities to expand JD Watches' social commerce presence.
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Sales & Customer Engagement\n
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- Respond promptly and professionally to marketplace inquiries, offers, and customer questions.
- Actively negotiate and close sales while maintaining profitability.
- Follow up with prospective buyers to convert inquiries into completed transactions.
- Collaborate with the showroom sales team to coordinate inventory, pricing, and customer opportunities.
- Build strong customer relationships that encourage repeat purchases.
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Organization & Operational Excellence\n
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- Maintain accurate and organized marketplace listings, inventory records, pricing, and order information.
- Ensure inventory is properly synchronized across all selling platforms to prevent overselling and listing discrepancies.
- Oversee marketplace orders from purchase through fulfillment, working closely with the shipping and operations teams.
- Monitor marketplace account health, seller ratings, returns, disputes, and compliance requirements.
- Maintain detailed records of sales activity, pending transactions, customer communications, and outstanding tasks.
- Identify inefficiencies and implement processes that improve accuracy, organization, and productivity.
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Reporting & Performance\n
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- Provide weekly sales reports for each marketplace, including revenue, transactions, conversion rates, and performance against targets.
- Establish and monitor key performance indicators (KPIs).
- Identify underperforming listings and develop strategies to improve results.
- Present recommendations to management for increasing revenue and improving marketplace operations.
- Take accountability for achieving measurable sales growth.
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Qualifications\n
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- Minimum 3–5 years of experience in e-commerce, online marketplace management, or digital sales.
- Proven track record of generating revenue and growing sales across online marketplaces.
- Hands-on experience with platforms such as eBay, Walmart Marketplace, Chrono24, TikTok Shop, or similar channels.
- Experience in luxury watches, jewelry, or other high-value merchandise strongly preferred.
- Strong sales and negotiation skills, with the ability to convert inquiries into purchases.
- Exceptional organizational skills and attention to detail.
- Experience managing product listings, inventory systems, and order fulfillment.
- Proficiency in Microsoft Excel, Shopify, and e-commerce reporting tools.
- Ability to work independently, manage multiple priorities, and consistently meet deadlines.
- Strong written and verbal communication skills.
- Comfortable working in a fast-paced, sales-focused environment.
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What Success Looks Like\n
At JD Watches, success in this position will be measured by sales results, marketplace growth, and operational organization.
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The ideal candidate will:
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- Consistently generate sales and achieve established revenue targets.
- Increase sales volume and visibility across all assigned marketplaces.
- Maintain accurate, up-to-date, and professionally presented listings.
- Ensure prompt customer responses and consistent follow-up on sales opportunities.
- Keep marketplace operations organized, efficient, and compliant.
- Demonstrate initiative by identifying and executing new revenue-generating opportunities.
- Provide management with clear, accurate, and timely performance reporting.
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Compensation\n
Annual Base Salary: $100,000
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This position offers the opportunity to take ownership of JD Watches' growing e-commerce sales channels and play a significant role in the company's continued expansion.