Job Description
Job DescriptionKelly Services is seeking a qualified Project Coordinatorto support a major restaurant delivery and technology client in the Detroit Metro area.
Location: Detroit Metro, MI 48201
Pay Rate: $40.00 per hour
In this strategic role, you will play a vital part in ensuring restaurant partners achieve success as they onboard and expand on the platform. You will collaborate across functional teams—including sales, account management, operations, product, and analytics—to create a seamless, high-quality onboarding experience for our merchant partners.
Key Responsibilities:
- Serve as the primary point of contact throughout the restaurant onboarding process, ensuring a positive and productive experience for merchants.
- Develop and implement effective onboarding strategies aimed at optimizing merchant engagement and long-term success.
- Deliver in-person, hands-on training to restaurant staff, ensuring they are well-equipped to utilize new software and technology platforms.
- Create clear, comprehensive training materials to promote team understanding and platform adoption.
- Become a subject matter expert in software configuration and digital ordering implementation.
- Identify workflow improvements to encourage adoption and maximize revenue opportunities for restaurant partners.
- Adapt quickly within a dynamic work environment and facilitate immediate results.
- Continuously seek opportunities for process improvement and contribute to overall team growth.
Qualifications:
- Bachelor’s degree or equivalent professional experience.
- At least 5 years of experience in restaurant or bar management, hospitality, or customer support.
- Proven attention to detail and ability to deliver tasks accurately and on time.
- Exceptional communication and customer service skills, supporting both internal and external stakeholders.
- Strong track record of successful cross-functional team collaboration.
- Proactive, motivated, and detail-oriented work style.
- Spanish fluency is highly regarded.
What We Offer:
- An empowering culture, where each team member’s contributions are valued.
- Opportunities to innovate and help shape the future of restaurant technology.
- Continuous learning and professional development in a fast-paced industry.
- A collaborative and supportive work environment that encourages teamwork and excellence.
If you have a passion for hospitality, a strong grasp of technology, and are eager to make a tangible impact, we invite you to apply. Join Kelly Services and play a key role in our platform innovation launch team
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
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