Mid-level IAM Analyst II

Job Description

Role Overview

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We are seeking a detail-oriented and technically capable IAM Analyst II to join our Corporate Identity and Access team, embedded within one of our high-growth technology clients. This role owns application integration work, handles escalated access tickets, and serves as a point of coordination between application owners, vendors, and the broader identity team on complex integrations.

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This position starts as part-time with a clear path to full-time as the engagement grows. It sits at the intersection of IT operations and identity engineering — a great fit for someone who thrives in both execution-focused and relationship-facing work.

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Key Responsibilities

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• Execute and manage SaaS application integrations, including direct coordination with application owners and external vendors on complex configurations

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• Triage and resolve escalated access tickets from the IT Operations team, driving issues to resolution or escalating appropriately

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• Support user lifecycle workflows, including provisioning and deprovisioning across a broad SaaS portfolio

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• Maintain and improve documentation, runbooks, and process guides for integration and access workflows

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• Assist with audit evidence collection and access review activities to support compliance requirements

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• Partner with Security, IT, and People Operations teams to ensure access is governed consistently and at scale

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\n What We're Looking Fo

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rRequire

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• d2+ years of experience in IT operations, identity and access management, or a closely related fiel

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• dHands-on experience with Okta or a comparable IAM platform (Azure AD / Entra ID

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• )Experience with SaaS application integrations, including SCIM provisioning and SSO configuration

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• sComfortable engaging directly with application owners and external vendors to troubleshoot and complete integration

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• sFamiliarity with IT service management and ticketing systems (Jira, ServiceNow, or similar

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• )Strong attention to detail with the ability to follow and continuously improve established processe

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• sAbility to work independently in a remote capacity with minimal supervisio

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nNice to Hav

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• eBasic scripting or automation experience (Python, JavaScript, or similar

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• )Exposure to identity governance and access review processe

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• sExperience supporting audit evidence collection in a SOC 2 or similar compliance environmen

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