Job Description
Business Systems Administrator - RESERVATIONS & CRM SYSTEM specific
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We are seeking a detail-oriented Business Systems Administrator to support the administration, configuration, and maintenance of business-critical applications. The ideal candidate has experience with enterprise systems, CRM platforms, and application support, along with strong troubleshooting skills and a willingness to learn.
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Key Responsibilities
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- Administer, configure, and support enterprise applications, CRM platforms, and operational systems.
- Assist with system configurations, including inventory, pricing, promotions, and transaction management.
- Provide technical support, troubleshoot issues, and assist internal users.
- Manage user accounts, security permissions, and role-based access.
- Test system updates, enhancements, and integrations to ensure accuracy and reliability.
- Monitor system processes, maintain data integrity, and coordinate with vendors as needed.
- Document system procedures, configurations, and workflows.
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Qualifications
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- Bachelor's degree in Information Systems, Computer Science, Business Technology, or related field preferred; equivalent experience considered.
- 1–3 years of experience supporting business applications, CRM platforms, reservation systems, or enterprise software.
- Experience with Zoho, Amadeus, or comparable business applications preferred.
- Experience with reservation, inventory management, pricing, or transaction-processing systems highly desirable.
- Familiarity with SQL, databases, system integrations, and Microsoft 365 a plus.
- Strong analytical, troubleshooting, communication, and organizational skills.
- Customer-service mindset, attention to detail, and ability to learn new systems quickly.
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