Job Description
Job Description
IT Support Technician – Workstation / Desktop Support
Jacksonville, FL | $26/hr W2 | 12-Month Contract | Monday–Friday
We are seeking an experienced IT Support Technician / Desktop Support Technician to provide on-site technical support for computers, workstations, hardware installations, equipment moves, and end users.
Key Responsibilities:
- Install, configure, relocate, and troubleshoot computers and workstation equipment.
- Provide on-site desktop and technical support to end users.
- Track and document service requests using ticketing systems.
- Support hardware/software setup, repairs, replacements, and equipment inventory.
- Work with Help Desk, IT Infrastructure, and other support teams.
- Assist users with basic technical guidance and training.
- Follow IT security, equipment handling, and inventory procedures.
Requirements:
- 2+ years of IT Support, Desktop Support, Help Desk, or Technical Support experience.
- Strong customer service and communication skills.
- Experience troubleshooting computers, hardware, and basic networking.
- Familiarity with ticketing/service management systems.
- High School Diploma required.
- Valid Driver’s License required.
- Ability to lift 75+ lbs and perform physical equipment installation/moves.
Schedule: Monday–Friday, 40 hours/week; overtime and on-call may be required.
Pay: $26.00/hour on W2
Contract: 12 months, with possible extension.