Home Climate Systems Diagnostic Technician

Job Description

Job DescriptionJoin Us to Keep Homes Comfortable

Do you love solving complex HVAC puzzles and making a difference for homeowners? In this role, you’ll diagnose, maintain, and repair residential heating and cooling systems with precision and care—partnering with dispatch and operations to deliver top-tier service every time.

What You’ll Do

• Service & Repair: Maintain and repair residential heating and air conditioning equipment; commission complete systems including identification, wiring, and start-up.
• Testing & Verification: Perform start-ups; test and record results to verify proper operation.
• Diagnostics: Troubleshoot issues, recommend solutions, and execute repairs that restore performance.
• Customer Communication: Explain the services and repairs you perform and flag any outstanding concerns to dispatch/customers.
• Scheduling & Coordination: Align your day’s work directly with the office for efficient routing.
• Parts & Preparedness: Order parts in advance and arrive ready for each appointment; transport materials and tools and keep accurate inventory records.
• Documentation: Complete all tablet-based paperwork neatly and on time; debrief each call with dispatch/customers and attach supporting documentation.
• Professionalism: Maintain a clean jobsite, keep your company vehicle organized, use protective floor savers on footwear, and uphold our code of ethics and performance standards.
• Safety: Follow all safety procedures, wear required PPE, and support our safety culture. Other duties as assigned.

Must-Haves

• High school diploma or GED
• 1+ HVAC service experience
• EPA Certification
• Solder/Brazing proficiency
• Strong verbal and written communication skills in English
• Beginner computing skills; able to use a computer, laptop, or tablet
• Basic internet and email proficiency (e.g., Microsoft Outlook)
• Valid driver’s license
• Ability to work overtime with short notice; occasional weekends

Nice-to-Haves

• HVAC trade school certification
• 1–2 years’ experience in construction, HVAC, or related work

Who Thrives Here

• Lifelong learners and reliable teammates
• Positive communicators who build trust with customers and colleagues
• Collaborators comfortable working with all levels of the organization
• Pros who value safety and can substitute relevant experience for formal education where applicable

Where and How You’ll Work

• Primarily at occupied residential homes and construction sites; minimal office time
• Drive to and from job locations daily
• Exposure to active construction environments: equipment, elevated areas, confined spaces, noise, dust, hazardous materials, and odors
• Indoor/outdoor work in all weather conditions (heat, rain, cold, wind) with appropriate PPE

Physical Demands

• Operate a motorized passenger vehicle or forklift
• Lift/move up to 50 lbs frequently
• Climb, bend at the waist, crawl, kneel, and crouch often
• Work at heights using ladders and stairways; occasionally on platforms/scaffolding with fall protection
• Wear required PPE: hard hat, safety glasses, ear plugs, masks/respirators, reflective vests, gloves, and safety-toe construction-grade work boots
• Stand, walk, or sit for long periods
• Hear, understand, and distinguish speech/other sounds to safely operate phones/equipment
• Maintain close, distance, and peripheral vision with normal depth perception (with or without correction)
• Speak clearly to share information with others
• Enter data via keyboard or 10-key on handheld devices/computers
• Use arms/hands to reach overhead; signal; grasp; hold; lift; turn; push; and pull tools/materials

Proficiencies

• HVAC
• Heating and Air Conditioning

Our Promise

Airtron is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.