Assistant Information Technology Manager (IT)

Job Description

Job Description

Support daily IT operations, technology infrastructure, and IT projects. This role requires hands-on technical experience, strong troubleshooting abilities, and the ability to support both end users and IT systems.Assist with daily IT operations and technology initiatives. Manage and support Active Directory (user accounts, permissions, groups, and Group Policy).

Support converged technology environments involving: Computing systems Networks Security systems Storage Infrastructure

Install, configure, maintain, and troubleshoot hardware, software, and network equipment.

Provide technical support and resolve escalated help desk issues.

Maintain IT documentation, inventories, and support procedures.

Coordinate with vendors and internal departments on technical projects and issue resolution.

Required Qualifications 3 to 5 years of IT experience (minimum 3 years required). CompTIA A+ Certification (Required). CompTIA Network+ Certification (Required). Experience administering Active Directory. Knowledge of converged technology environments.