Job Description
Job Description
Systems Administrator I
Location: Philadelphia, PA
Job Type: Long-Term Contract
Work Setting: Onsite
Position Overview
We are hiring a Systems Administrator I for a long-term contract opportunity supporting a large-scale airport technology environment. This role provides hands-on support for enterprise systems and infrastructure, handling Level 1/2 service requests while assisting senior administrators with the operation and maintenance of servers, virtualization platforms, Active Directory, cloud services, storage systems, and backup environments.
Responsibilities
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Respond to Level 1/2 service requests, including user account issues, system access problems, and basic troubleshooting.
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Assist with the administration of Windows and Linux servers, including updates and basic configuration tasks.
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Support the monitoring and maintenance of VMware environments, virtual machines, and related resources.
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Perform Active Directory administration tasks, including account creation, password resets, and group membership updates.
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Assist with Azure and other cloud-based services following established procedures.
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Support storage management, backup operations, and recovery processes under the guidance of senior administrators.
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Execute routine maintenance activities, patching, and system health checks.
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Document work performed, maintain inventory records, and ensure accurate service documentation.
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Assist with system deployments, hardware installations, and lifecycle refresh activities.
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Support senior administrators during upgrades, migrations, and incident response efforts.
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Perform other related duties as assigned.
Requirements
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1–3 years of experience supporting IT systems, servers, or enterprise applications.
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Basic knowledge of Windows Server, Linux fundamentals, and virtualization concepts.
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Familiarity with Active Directory, user account administration, and identity management fundamentals.
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Experience providing Level 1/2 technical support and working within ticketing systems.
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Ability to follow documented procedures and appropriately escalate issues when needed.
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Strong communication, customer service, and teamwork skills.
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Entry-level certifications such as CompTIA A+, Network+, or Microsoft Fundamentals are preferred.