IT Technician (Tier 2) -- Managed Services | Auburn/Roseville/Sacramento
Technology
Job Description
Job Description
ComputerEZE is a 30-year-old family-owned MSP supporting small-business clients across Placer, Nevada, and Sacramento counties.
We're mid-transition from break/fix to managed services, with a stack rebuilt to match. Processes are still being built, which means you'll help shape them rather than inherit them.
You'll be working on:
- helpdesk and escalated tickets,
- M365/Entra administration,
- endpoint deployment and imaging,
- UniFi and small-business network configuration and management,
- onsite visits to client's offices,
- writing documentation as you go.
Requirements:
- 2+ years in an MSP or internal IT role;
- working knowledge of Microsoft 365 admin, Windows endpoints, DNS/DHCP/VLANs, and Active Directory;
- a clean driving record and reliable vehicle;
- the ability to explain technical problems to a non-technical client.
Nice to have:
- RMM/PSA experience,
- UniFi, Intune, PowerShell, hospitality or professional-services clients,
- CompTIA/Microsoft certs.
- CMMC, ITAR, or other compliance framework familiarity is highly valued.
What's important to us:
- punctuality and consistency,
- strong documentation and exceptional communication skills,
- self-starter with the ability to work independently and with limited supervision
- strong problem-solving skills.
We offer:
- $30-$40/hour depending on demonstrated experience,
- mileage reimbursement,
- direct exposure to security architecture most techs don't touch until senior level.
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