Job Description
Job DescriptionDescription:
Summary:
We are seeking a motivated and tech-savvy IT Intern to join our Information Technology team. This internship offers hands-on experience in a professional environment and the opportunity to work on a variety of technology projects. You will gain real-world exposure to troubleshooting, systems administration, and technical support, while assisting with the day-to-day IT operations such as help-desk ticket items.
Key Responsibilities:
- Assist in the setup, configuration, and maintenance of computers, printers, and other IT equipment
- Support user account management tasks including password resets and access permissions
- Help monitor and maintain IT systems, including backups, updates, and security protocols
- Document IT procedures, FAQs, and troubleshooting steps
- Participate in IT projects, such as system upgrades, software deployments, or network enhancements
- Stay up to date with IT best practices and emerging technologies
- Provide support to ticket resolution, including hardware, software, and network troubleshooting
- Other tasks as assigned.
Supervisory Responsibilities:
None
Requirements:
Qualifications:
- Currently pursuing a degree in Information Technology, Computer Science, or a related field
- Basic understanding of computer hardware, operating systems, and networking concepts
- Familiarity with Windows and/or MacOS environments
- Strong problem-solving and analytical skills
- Excellent communication and people skills
- Ability to work independently and as part of a team
- Eagerness to learn and take on new challenges
Education and/or Experience:
Preferred experience with Microsoft Office 365, Active Directory, or basic scripting and knowledge of cybersecurity principles.
Certificates, Licenses, Registrations:
Not applicable
Work Environment:
Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Lifting and transporting moderately heavy objects, such as computers and peripherals.