Job Description
Position: Deskside Support / PC Engineer
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Location: Melville, NY
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Rate: All Inclusive
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Duration: 6 months
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Job Description:-
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This role is responsible for providing 100% deskside support for Client USA HQ in Melville and remote locations.
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The engineer will provide hands-on break/fix hardware support, manage operating systems and
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software across enterprise end-user computing platforms, handle device deployment and reclamation, and maintain ticketing service-level agreements (SLAs).
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Skills & Qualifications:
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・Education: BS Degree in a Tech-Related Field
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・Certifications: Updated technical certifications
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・Experience: Previous hands-on experience in an Enterprise environment
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・Required Technical Knowledge: Intune, SCCM, JumpCloud, Windows (11), macOS
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・Soft Skills:
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・Customer Service & Empathy: Strong interpersonal skills to communicate complex technical details simply to non-technical users under pressure.
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・Analytical Problem-Solving: Methodical approach to isolating variables, identifying root causes, and creating repeatable documentation.
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For more details, please share your updated resume at sam.chary@kellton.com
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Thank you
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