Job Description
Job Description
Key Skills
-
Primary: ServiceNow ITOM (Event Management)
-
Secondary (Nice-to-have): Other ServiceNow modules (like Discovery, Service Mapping, CMDB), Scripting (JavaScript, Glide), Integration with third-party tools.
Responsibilities
-
Design, configure, and implement ServiceNow ITOM solutions with a strong focus on Event Management.
-
Integrate ServiceNow with third-party monitoring tools for event ingestion, correlation, and alert management.
-
Customize and extend ServiceNow applications using scripting and configuration.
-
Ensure alignment with best practices for ServiceNow development and ITOM architecture.
-
Collaborate with cross-functional teams (infrastructure, monitoring, ITSM) to ensure seamless service operations.
-
Troubleshoot and resolve issues within ServiceNow ITOM modules.
-
Participate in Agile ceremonies like sprint planning, stand-ups, and reviews.
Company DescriptionFounded in 2007, Purple Drive started as a tech solutions firm and grew into a full-service consulting and talent partner, helping businesses navigate complex technology challenges and access top expertise.
Purple Drive was founded to deliver smarter technology solutions by combining deep expertise with an authentic human connection.
Company Description
Founded in 2007, Purple Drive started as a tech solutions firm and grew into a full-service consulting and talent partner, helping businesses navigate complex technology challenges and access top expertise.\r\n\r\nPurple Drive was founded to deliver smarter technology solutions by combining deep expertise with an authentic human connection.