AWS DevOps / Product Support Engineer
Job Description
Job DescriptionAWS DevOps / Product Support Engineer
Location: Houston, TX
Work Arrangement: Hybrid – Onsite Day 1 Required
Employment Type: Contract
Job Overview
We are seeking an experienced AWS DevOps / Product Support Engineer for a contract opportunity in Houston, TX. The ideal candidate will have strong hands-on experience with AWS, Terraform, and Kubernetes, along with a solid understanding of DevOps practices and production/product support.
This is a hybrid position, and candidates must be willing and able to work onsite in Houston starting Day 1.
Key Responsibilities
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Support and maintain cloud-based applications and infrastructure in AWS.
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Manage and provision infrastructure using Terraform and Infrastructure as Code (IaC) practices.
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Deploy, manage, troubleshoot, and support workloads running on Kubernetes.
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Monitor production environments and troubleshoot application/infrastructure issues.
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Perform root-cause analysis and resolve technical issues in a timely manner.
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Collaborate with development, infrastructure, and product teams to support releases and production deployments.
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Automate operational processes and improve system reliability and scalability.
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Assist with incident management, problem resolution, and production support activities.
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Follow DevOps best practices for CI/CD, automation, monitoring, and infrastructure management.
Required Skills
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Strong hands-on experience with AWS.
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Strong experience with Terraform.
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Strong experience with Kubernetes.
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Experience supporting applications and infrastructure in production environments.
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Solid understanding of DevOps methodologies and practices.
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Experience with troubleshooting, incident resolution, and root-cause analysis.
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Strong communication and collaboration skills.
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Ability to work in a hybrid environment with onsite presence from Day 1.
Preferred Skills
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Experience with CI/CD tools and pipelines.
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Experience with AWS services such as EC2, EKS, S3, IAM, CloudWatch, and related services.
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Experience with monitoring and logging tools.
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Scripting/automation experience using Python, Shell, or similar technologies.
