Job Description
Job Description
Senior IT Consultant – Knosys Technologies
Location: Calabash, NC
Job Type: Full-Time
Compensation: $80k+ annually, based on skill set and experience
About Us
Knosys Technologies is a growing Managed Service Provider (MSP) and IT solutions company serving
small and medium-sized businesses as well as individuals with reliable, professional technology
services. We specialize in IT support, cybersecurity, managed IT services, VoIP, cloud solutions, and
network infrastructure. Our mission is to deliver innovative solutions while providing exceptional
customer service.
Position Overview
We are seeking a motivated and skilled Senior IT Consultant, preferably with a background in
cybersecurity and experience supporting a wide range of environments—both on-premises and cloud.
This role involves supporting our clients’ technology needs, troubleshooting hardware and software
issues, and implementing IT solutions.
The ideal candidate will be a self-starter who is detail-oriented, customer-focused, and eager to grow
with our company.
Responsibilities
• Provide remote and on-site technical support for clients
• Troubleshoot and resolve hardware, software, and networking issues
• Install, configure, and maintain computer systems, servers, cloud environments, and networking
equipment
• Support cybersecurity solutions, including endpoint protection and firewalls
• Manage on-site and off-site backups, updates, and system monitoring
• Document support tasks, solutions, and client interactions in our CRM system
• Collaborate with team members to deliver exceptional IT service
Qualifications
• 5–10 years of IT support experience (multiple relevant certifications preferred)
• Strong knowledge of Microsoft desktop and server operating systems, Windows Server, Azure, O365,
VoIP systems, backup solutions, security products, and corporate IT environments
• Highly proficient with networking (firewalls, switches, routers, Wi-Fi)
• Proficiency with Microsoft products required
• Solid understanding of cybersecurity best practices
• Excellent problem-solving and communication skills; ability to work well under pressure
• Ability to work independently and manage time effectively
• Valid driver’s license and successful criminal background check required
What We Offer
• Competitive pay based on experience
• Professional development and growth opportunities
• A chance to be part of a local, community-focused IT company