Senior Systems Support Engineer (cur_1_132623@curatelyai.net)
Job Description
Job Description
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Senior Systems Support Engineer
Location: Pleasanton, CA
Duration: 12 Months
Pay rate: $79 hr. on W2 AI
Job Description:
- Interview process: 1. Phone 2. In-person
- 12-month contract with possible extension
- 5 days onsite
Senior Systems Support Engineer (contractor position)
- DSI R&D Services Team
- Role Overview: The Senior Systems Support Engineer provides comprehensive hardware, software, and networking support for instruments across the Pleasanton and Santa Clara campuses, as well as remote external sites.
- Networking Support (Core Focus): Responsibilities include configuring, maintaining and setting up firewall/servers and PC devices, managing IP addresses and folder shares on instruments and servers; diagnosing network connectivity issues on VLANs, switches, and servers; and working with internal and external stakeholders.
- Instrument & Systems Support: Performs preventative maintenance (PMs), installation and operational qualifications (IOQs), hardware repairs, part replacements, and system software upgrades.
- Documentation & Coordination: Accurately documents all service activities in the electronic database, coordinates requests via ServiceNow, and communicates status updates to stakeholders.
- Training & Development: Participates in ongoing training with senior team members and subject matter experts to master instrumentation, eventually guiding other team members.
- Education & Experience: Requires an Associate's or Bachelor's degree in a technical field (such as Electrical Engineering or IT Engineering) and at least 3 years of experience servicing medical or laboratory equipment with networking fundamentals or equivalent.
- Safety & Compliance: Strictly complies with all safety policies, practices, and applicable FDA and ISO regulations related to instrument support and qualification.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.