Job Description
Job Description
Position Overview
We are seeking a IT professional with strong PC support experience who enjoys working directly with end users in a fast-paced enterprise environment. This role is 100% onsite and is responsible for keeping production and office technology running efficiently by providing hardware, software, and troubleshooting support across the facility.
The ideal candidate has experience supporting Windows workstations, printers, mobile devices, and end users in a large-scale environment and is comfortable walking the floor, responding to technical issues, and working closely with both production and office personnel.
Key Responsibilities
- Provide onsite desktop and end-user support for production and office environments.
- Install, configure, deploy, and maintain desktop computers, laptops, peripherals, and mobile devices.
- Troubleshoot and resolve hardware, software, printer, and connectivity issues.
- Support Windows 10 workstations and perform system imaging and hardware upgrades as needed.
- Assist users with PCs, printers, phones, scanners, and RF/mobile devices.
- Provide break/fix support for desktops, network-connected devices, and basic infrastructure issues.
- Support industrial and office printing environments.
- Create, manage, and maintain Active Directory user accounts and access permissions.
- Reset and troubleshoot wireless access points when required.
- Track hardware inventory, asset management, and e-waste disposal processes.
- Escalate complex infrastructure issues while partnering with network and server teams.
- Perform additional technical support duties as assigned.
Required Qualifications
- Previous experience in Desktop Support, PC Support, Help Desk, IT Support, or Field Support.
- Experience supporting Windows 10/11 environments.
- Strong troubleshooting skills involving desktop hardware, software, printers, and peripherals.
- Ability to provide exceptional customer service to both technical and non-technical users.
- Experience working in an enterprise or manufacturing environment preferred.
- Basic understanding of networking concepts, including switches, routers, and wireless connectivity.
- Experience with Active Directory account management.
- Ability to prioritize multiple support requests in a fast-paced environment.
Key Skills
- Desktop and PC troubleshooting
- Hardware deployment and support
- Windows operating systems
- Active Directory
- Printer support
- Enterprise end-user support
- Communication and customer service
- Problem-solving and critical thinking
- Time management and multitasking
Work Environment
This position is 100% onsite, 5 days per week, supporting users throughout a manufacturing facility. Candidates should be comfortable working directly with production employees, office personnel, and leadership while responding to technical issues in real time.
This is an excellent opportunity for someone looking to grow their IT career in an enterprise environment with exposure to desktop, network, and infrastructure technologies.
Physical Requirements
- Ability to lift and carry up to 50 pounds.
- Ability to occasionally stoop, crawl, and work in confined areas.
- Must be comfortable climbing ladders to support wireless access points and other infrastructure equipment.
- Ability to climb fixed ladders up to 20–25 feet while carrying equipment when necessary.
- Ability to work throughout a large manufacturing facility and remain on your feet for extended periods.
Job Type & Location
This is a Contract position based out of Tipp City, OH.
Pay and Benefits
The pay range for this position is $23.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tipp City,OH.
Application Deadline
This position is anticipated to close on Jul 31, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.