Senior Technical SaaS Platform Lead

Job Description

Job Title: Senior Technical SaaS Platform Lead / CLM Technical Owner

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Job Location: 101 Church Street, New York, NY (Onsite)

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Job Type: 12+ Months Contract (Temp-to-Perm)

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Pay Rate: $50–$55/hr. on W2

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Job Overview

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We are seeking a highly experienced Senior Technical SaaS Platform Lead / CLM Technical Owner to serve as the technical owner of an enterprise SaaS platform.

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This is NOT a traditional System Administrator, Application Support, or Ticket Management role. The ideal candidate will have strong technical expertise in SaaS platform architecture, API integrations, JSON schemas, enterprise authentication, and integration troubleshooting.

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The candidate will act as the primary technical counterpart, working closely with vendors, internal administration teams, and business stakeholders to evaluate solutions, guide technical decisions, and ensure the platform operates effectively within the enterprise technology ecosystem.

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Key Responsibilities

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• Act as the technical owner of the SaaS/CLM platform from the client side.

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• Evaluate and technically vet vendor solutions, architectures, and proposed implementations.

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• Lead technical discussions with vendors and challenge solutions when necessary.

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• Understand business workflows and translate them into technical requirements, APIs, and integrations.

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• Review and understand JSON schemas, API payloads, data structures, and integration mappings.

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• Oversee enterprise application integrations and troubleshoot integration failures.

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• Understand SaaS platform architecture and the downstream impact of application changes.

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• Evaluate enterprise SSO, authentication, and authorization workflows.

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• Guide and mentor the internal platform administration team.

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• Improve internal team capabilities and make the team more technically self-sufficient.

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• Collaborate with business stakeholders, technical teams, and vendors to ensure successful platform delivery and ongoing improvements.

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• Provide technical direction for platform enhancements, configuration changes, and integration-related initiatives.

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Required Technical Skills

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• Strong experience with enterprise SaaS platform architecture and technical ownership.

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• Hands-on experience with REST APIs and enterprise application integrations.

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• Strong understanding of JSON schemas, API payloads, and data mapping.

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• Experience with enterprise authentication and SSO protocols, including:

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• SAML

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• OAuth 2.0

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• OpenID Connect (OIDC)

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• Ability to troubleshoot complex API and integration failures.

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• Understanding of application architecture and downstream system dependencies.

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• Ability to translate business workflows into technical integration requirements.

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• Strong vendor management and technical evaluation skills.

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• Excellent communication and technical leadership abilities.

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Preferred Domain Experience

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• Icertis / Icertis CLM.

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• Contract Lifecycle Management (CLM).

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• Governance, Risk & Compliance (GRC).

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• Enterprise Contract Management platforms.

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• Experience working with large-scale enterprise SaaS implementations.

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Ideal Candidate Profile

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The ideal candidate will have experience as a:

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• Senior Technical SaaS Platform Lead.

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• CLM Technical Owner.

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• Icertis Technical Architect.

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• SaaS Integration Architect.

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• Enterprise Applications / Solution Architect.

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