Job Description
Join a Team That Advances Water Quality Worldwide
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The Water Quality Association (WQA) is seeking an experienced Senior Technical Reviewer to play a critical role in our internationally recognized Gold Seal Product Certification Program. In this position, you will serve as a technical expert, conducting advanced product evaluations, supporting certification activities, developing technical training, and helping manufacturers navigate industry standards.
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If you have a strong scientific background, experience with NSF/ANSI standards, and a passion for ensuring product quality and compliance, we'd love to hear from you.
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What You'll Do
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As a Senior Technical Reviewer, you will:
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- Conduct technical evaluations for products seeking certification under WQA's Gold Seal Product Certification Program, including new certifications, recertifications, and product revisions.
- Review products against NSF/ANSI standards and determine compliance with certification requirements.
- Analyze technical nonconformances, assess risk and impact, and recommend appropriate resolutions.
- Serve as a technical resource for Product Certification, Business Development, Laboratory, and international teams.
- Develop and deliver technical training programs for certification staff and other departments.
- Create and maintain technical documentation, forms, SOPs, and related certification tools.
- Lead customer training sessions on certification standards and certification processes.
- Support operational goals by helping teams meet timelines, service expectations, and quality standards.
- Assist with product failures, testing concerns, technical interpretations, and standards-related questions.
- Develop standards interpretations and documentation supporting proposed changes to industry standards.
- Represent WQA at industry meetings, conferences, webinars, and customer presentations.
- Serve as a primary customer contact for technical certification matters when needed.
- Conduct final reviews and certification decisions as authorized.
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What We're Looking For
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Required Qualifications
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- Bachelor's degree in Chemistry or a related natural science field.
- 3-5 years of experience in the water treatment or water quality industry.
- Knowledge of NSF/ANSI standards and product certification processes.
- Experience working with quality systems and laboratory safety protocols.
- Strong project management and organizational skills.
- Excellent analytical and problem-solving abilities.
- Strong written, verbal, customer service, and presentation skills.
- Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
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Preferred Qualifications
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- 2-4 years of experience within a product certification, testing, or regulatory compliance environment.
- Certified Water Specialist (CWS) designation.
- Experience delivering technical training and presentations to diverse audiences.
- Experience interpreting technical standards and regulatory requirements.
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Why Join WQA?
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At WQA, you'll be part of an organization dedicated to improving water quality around the world. We offer a collaborative environment where scientific expertise, professional development, and innovation are valued. You'll have opportunities to work with industry experts, contribute to internationally recognized certification programs, and make a meaningful impact on public health and consumer confidence.
