Welcome Desk Representative

Job Description

Job Description

*Serves as the first welcoming face and point of contact for clients and patients.

*Answer and manage a multi-line phone system professionally and efficiently.

*Accurately schedule appointments and surgical procedures.

*Process payments an assist with billing-related questions.

*Check patients in and out for appointments.

*Maintain accurate and organized patient and client records.

*Triage emergency call and communicate urgent situations to the medical team.

*Provide compassionate, professional customer service while effectively multitasking in fast-paced environment.

\nCompany Description

Privately owned and located 10 miles east of Green Bay. Currently a 2-doctor practice and hoping to expand and continue to grow. We are a fast-growing practice with a waiting list of people who would like to become clients. Come join our thriving practice so we can open the doors and help as many pets as we can.

Company Description

Privately owned and located 10 miles east of Green Bay. Currently a 2-doctor practice and hoping to expand and continue to grow. We are a fast-growing practice with a waiting list of people who would like to become clients. Come join our thriving practice so we can open the doors and help as many pets as we can.