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L3 Platform Engineer

PublishedPublished: 6/14/2022
Technology
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Job Description

Job Description

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We are looking for an experienced L3 Platform Engineer to provide Tier 3 production support for POS applications and enterprise platforms. The candidate will troubleshoot complex issues, perform root cause analysis, improve system reliability, and support production operations.

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Required Skills

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  • Strong experience in L3 / Tier 3 Production Support.
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  • Microservices, REST APIs, and distributed systems.
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  • Docker and Kubernetes.
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  • Datadog monitoring and observability.
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  • GitHub Actions and CI/CD.
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  • Python or PowerShell scripting.
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  • ITIL Incident, Problem, Change, and Release Management.
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  • Application troubleshooting, APM, and log analysis.
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  • Experience with POS applications is preferred.
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  • Strong RCA, automation, and production support skills.
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Key Requirement: Strong hands-on production support experience with Kubernetes, Docker, Datadog, and enterprise application troubleshooting.

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