Desktop Support Specialist
Job Description
Job Description
We are seeking a Desktop Support Specialist to provide reliable technical assistance to users and maintain endpoint technology across the organization. This role combines day-to-day support with project-based deployments, office moves and refreshes, and enterprise technology rollouts, with occasional travel between offices to support users and equipment.
Responsibilities
- Resolve routine support incidents and manage tickets through completion.
- Provide hardware support and perform software installations.
- Administer user accounts and configure endpoint devices.
- Diagnose network connectivity and related technical issues.
- Support project-based deployments, office moves and refreshes, and enterprise technology rollouts.
- Deliver user training and guidance on supported technology.
- Track hardware and other technology assets.
- Travel occasionally between offices to support users and equipment.
Preferred Qualifications
- 2+ years of experience in desktop support.
\nCompany Description
GTN is the leader in SOW management & technical staffing, leveraging innovation to drive next-generation recruiting to Fortune 200 companies.
Company Description
GTN is the leader in SOW management & technical staffing, leveraging innovation to drive next-generation recruiting to Fortune 200 companies.