Job Description
Job Description
WEB-TO-PRINT SPECIALIST
Department: IT Systems
Location: Lakewood, WA
Position Status: Full Time, Hourly
Position Location: Onsite
Salary: $20 - $27 Depending on Experience
ABOUT THE POSITION
Are you comfortable with a computer, good with Excel, and eager to learn? Print NW is looking for someone to join our IT Systems team and grow into a Web-to-Print Operator and Data Operator.
You'll learn to build and maintain products in our online storefronts and to prepare customer data for printing and mailing. Full training is provided, so no print industry experience is required. We care most about strong computer skills, attention to detail, and a willingness to learn.
Essential Duties and Responsibilities:
- Learn to build, update, and maintain products in our online storefronts.
- Set up product details such as options, pricing, images, and customer access.
- Prepare and organize customer data in Excel and CSV files, checking for accuracy.
- Learn to process mailing lists and prepare the files and paperwork needed for mailings.
- Test online orders from start to finish to make sure they work correctly.
- Help troubleshoot ordering and data issues reported by customers or coworkers.
- Work with the IT team and other departments to make sure jobs are set up correctly.
- Follow and help maintain written procedures.
- Provide backup coverage for storefront and data work as needed.
- Use company software to track work and check job status.
- Use AI tools to help with documentation and everyday tasks.
- Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
POSITION REQUIREMENTS
Education:
- High school diploma or equivalent
Related Experience:
- Excellent computer skills, including moving comfortably between programs, websites, and files
- Solid working knowledge of Excel (sorting, filtering, cleaning up data, basic formulas)
- Experience with online stores, websites, or data entry is a plus, but not required
- Interest in technology, AI tools, and learning new software
Required Competencies:
- Excellent attention to detail and accuracy
- Strong willingness to learn and grow into new responsibilities
- Good organization and time-management skills
- Ability to handle multiple tasks and deadlines
- Clear written and verbal communication
- Ability to work independently and as part of a team
BENEFITS
- Health Benefits
- 401K Match
- Paid Holidays and Vacation
- Ongoing Training and Coaching Opportunities