Help Desk/Desktop Support Analyst - DIRECT PERM FTE
Job Description
Job Description
TITLE: AZURE CLOUD IT SUPPORT SPECIALIST - TIER 1 - **DIRECT HIRE -IMMEDIATE HIRE! WITH IMMEDIATE BENEFITS! IMMEDIATE INTERVIEW!
LOCATION: 100% ONSITE IN DES MOINES. 5 DAYS ONSITE DAILY DES MOINES, Iowa
THIS COMPANY IS IN A COMPANY CONGLOMERATE OF A "WARREN BUFFET" ESQUE TYPE OF LEADER AND A HGIHLY SUCCESSFUL PORTFOLIO OF COMPANIES. THIS US DES MOINES LOCATION WILL GROW IN THE NEXT FEW YEARS!
********IMMEDIATE HIRE******************
MUST BE A US CITIZEN / GREENCARD HOLDER – NO H1B visa, No F1 No OPT status.
Direct Hire PERM up to $65K PLUS OVERTIME + BENEFITS!
At Least 1 year of PROFESSIONAL experience. Why Join?
PERKS: Company is migrating 100% AZURE CLOUD! Do you love helping others & solving tech challenges? 🖥️ Are you an AZURE CLOUD IT Support Analyst who thrives on delivering exceptional IT support? 🙌 We're searching for a dedicated Cloud Help Desk Specialist ready for a long-term role with a small company focused on Help Desk, Break/Fix, & Desktop Support!📌 Expand your knowledge - Azure, Intune, M365/ O365Only apply if you have positive attitudes, 💪 strong work ethics, and someone with the patience to make technology approachable for everyone with non-technical, high work volume users!****For immediate consideration, contact me directly: Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. * My DIRECT EMAIL address is on my LinkedIN profile.****🛠️
What You Will Do:Your day-to-day will include:
✔️ Tier 1 Help Desk Support 💻 Tier 1, Desktop Support, hand holding a User Base by yourself as sole Help Desk Support
✔️ Cloud, Intune, AutoPilot, M365 / O365 / Active Directory
✔️ Windows Support
✔️ Laptop Imaging & Automation ! Volume laptop rollouts
✔️ Hardware troubleshooting for desktops, laptops, printers, conference room, Zoom / Teams support.
✔️ Freshdesk Ticketing Management System experience
✔️ Resolving High Volume of tickets 📋
✔️ Hybrid Active Directory: Password resets, account unlocks, and access management 🔐.
✔️ 3rd Party Vendor Software experience Must-Haves ✅💡 1+ years Tier 1 Help Desk experience.💡 Solid hardware & software troubleshooting skills.💡 Experience with Citrix. Soft Skills 💬 That Make You a Set Apart🌟 A problem-solver with a can-do attitude. Patient.If you're excited to troubleshoot, and Expand your IT Support skills with a prestigious company don't wait—apply today🚀This is a full-time salaried Cloud Help Desk Specialist Direct Hire PERM up to $65K PLUS OVERTIME + BENEFITS!
For immediate & confidential consideration for this CLOUD AZURE IT SUPPORT SPECIALIST, contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. ** my DIRECT EMAIL address is on my LinkedIN profile. Or you can ONE CLICK APPLY. Your resume will not be submitted without your permission
✔️ Tier 1 Help Desk Support 💻 Tier 1, Desktop Support, hand holding a User Base by yourself as sole Help Desk Support
✔️ Cloud, Intune, AutoPilot, M365 / O365 / Active Directory
✔️ Windows Support
✔️ Laptop Imaging & Automation ! Volume laptop rollouts
✔️ Hardware troubleshooting for desktops, laptops, printers, conference room, Zoom / Teams support.
✔️ Freshdesk Ticketing Management System experience
✔️ Resolving High Volume of tickets 📋
✔️ Hybrid Active Directory: Password resets, account unlocks, and access management 🔐.• At least 1 year of experience in Tier 1 help desk or desktop support.
• Strong troubleshooting skills with both hardware and software.
• Familiarity with Active Directory and Microsoft Windows 10.
• Experience with cloud technologies such as M365/O365, Intune, and AutoPilot.
• Knowledge of ticketing systems, preferably Freshdesk.
• Ability to manage and resolve a high volume of support tickets efficiently.
• Experience with Citrix is a plus.
• Excellent problem-solving skills and a proactive, user-focused approach.