Job Description
Job Description
IT Support Specialist
Reports To: IT Manager
Position Summary
Harris Construction Co., Inc. is seeking a motivated and customer-focused IT Assistant to support our growing technology needs. This position provides first-line technical support for employees across multiple office locations and construction jobsites. The IT Assistant will work closely with the IT Manager to maintain computer systems, troubleshoot technical issues, deploy equipment, and help improve the company's technology infrastructure.
This is an excellent opportunity for a recent graduate or someone beginning a career in Information Technology.
Essential Responsibilities
- Provide technical support for desktops, laptops, printers, mobile devices, and
- Respond to help desk requests in person, by phone, and
- Configure and deploy Windows
- Install and maintain software
- Create and manage Microsoft 365 user
- Assist with password resets and account
- Troubleshoot Microsoft Office, Outlook, Teams, and SharePoint
- Support conference room technology and AV
- Maintain inventory of IT hardware and
- Document procedures and technical
- Assist with computer imaging and workstation
- Support remote employees and construction field
- Perform routine maintenance and
- Escalate complex issues to the IT
Preferred Qualifications
- Strong customer service and communication
- Associate's Degree in Computer Information Systems, Networking, Information Technology, or related field (or currently pursuing).
- Familiarity with Windows 11 and Microsoft
- Basic networking knowledge (TCP/IP, Wi-Fi, printers).
- Ability to learn quickly and work
- Valid California driver's
Preferred Experience
Experience with any of the following is a plus:
- Active Directory
- Microsoft 365 Administration
- Azure / Entra ID
- SharePoint Online
- Cisco or Meraki networking
- VMware
- HTML/CSS
- Mobile device support
Personal Qualities
- Professional and dependable
- Strong problem-solving skills
- Positive attitude
- Team player
- Eager to learn
- Excellent organization
- High attention to detail
Physical Requirements
- Lift up to 50
- Install computer
- Crawl under desks and work in equipment rooms when
- Travel occasionally between company offices and
Benefits
- Competitive pay
- Health benefits
- 401(k)
- Paid Time Off