Computer Programmer / Software Engineer

22nd Century Technologies Inc. (TSCTI)

Rockville, MD 20850, USA

Published: 6/14/2022

Technology

Full Time

Job Description

Duration: Long term

Hiring Time/ Period: 1-2 weeks

Shift Timing: 8 hours Day shift, Monday - Friday

Responsibilities:

The Contractor shall support configuration, integration, testing, software maintenance, optimization (technical/operational), and infrastructure (hardware and software) sustainment.

Typical support includes:

Maintain the core SCS, SMART, and NFRP software, hardware, and data;
Recommend technological/operational improvements, and modernizations to be approved by the NCI clients.
Configure and customize the production product for the NCI clients.
Customize NCI client data and downloads to produce the critical end-of-year data reporting.

Specifically, during each performance period, the Contractor shall provide resources to support the following level of service to NCI:

Bug fixes will be prioritized based on service level and criticality
Response to production issues within one business day
Data Requests as needed
Monthly Meeting with Stakeholders
The Contractor shall provide operational support for SCS, SMART, and NFRP, ensuring continued system performance and accommodating design, functional, engineering, and other approved changes.
Support from the Contractor shall be available during normal NCI business hours (Monday through Friday, 8:30am-5:00pm, local prevailing time).
The support activities shall also include periodic elevated support periods e.g. Year End reporting and production deployment.
During these periods, the Contractor shall provide ad hoc support beyond normal working hours as needed.

The Contractor shall provide IT support for SCS, SMART, and NFRP. Specific services shall include, but are not limited to the following:

1. SCS, SMART, and NFRP updates and day-to-day maintenance.
2. Technical support to include troubleshooting, problem resolution, installation and upgrades, and all basic configuration changes;
3. Adherence to NCI quality control procedures, e.g., build candidates must be forwarded to test servers for customer approval before migration to production servers

The Contractor shall provide engineering expertise to analyze system concept, system design and interoperability, and provide recommendations for optimization of SCS, SMART, and NFRP.
The Contractor shall provide production support for the SCS, SMART, and NFRP.
IT services shall include changes and/or upgrades to the existing software components, enhancements to existing functionality, and correction of defects.
This spans all aspects of the software (application websites, database servers, backup environments, custom drivers and installed 3rd party components) and other internal NIH interfaces i.e. IRDB, QVR, and RCDC.

Examples shall include, but are not limited to:

Enhance the SCS, SMART, and NFRP application interface utilizing up-to-date tools and design, providing a more visual and descriptive user experience.
Provide alternative reporting options not requiring 3rd party components.
Customize IC client data downloads from all required and/or requested sources.
Provide systems development, maintenance, and technical support for web-based technology projects. This work involves analysis, design and development, testing, and maintenance of Internet IT systems. It also includes the development and maintenance of the NFRP web site.
The Contractor shall plan, design and modify the production systems based on customer requirements. All configurations must conform to defined organizational configuration management policies and procedures.
The Contractor shall provide the following services to support configuration management of SCS, SMART, and NFRP:
New NCI configuration.
Security vulnerability remediation.
Year End reporting.
Ensure process and system security is intact after each change is implemented, in accordance with Federal Information Processing Standards (FIPS).

Required Qualifications:

Bachelor's degree in Computer Science, Information Systems, Software Engineering, Information Technology, or a related technical field.

\nCompany Description

Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives.

As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance.

With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients.

TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies.

At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed.

Equal Opportunity Employer

22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Company Description

22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico.\r\n\r\nHeadquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives.\r\n\r\nAs one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance.\r\n\r\nWith a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients.\r\n\r\nTSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies.\r\n\r\nAt TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed.\r\n\r\nEqual Opportunity Employer\r\n\r\n22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.