Job Description
IT Support / Field Technician
Expected salary: $60,000-$75,000
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Why Take the role of IT Support/Field Technician?
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- Join a stable, growing company with diverse operations and a uniquely varied IT environment
- Escape typical corporate IT silos – support fascinating systems and interact with people across all levels
- Make a direct, hands-on impact supporting a key operational territory experiencing significant growth
- Work with a collaborative team, enjoy strong benefits (including retirement plan with match & profit sharing), and find opportunities for professional growth
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What will the IT Support/Field Technician do?
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- Provide hands-on IT support at various company facilities within a specific operational territory
- Travel frequently to sites for troubleshooting hardware, software, and network issues
- Learn, support, and problem-solve across standard IT and unique, industry-specific systems
- Collaborate with the main HQ team (includes required weekly travel to HQ initially)
- Work independently in the field, serving as a key IT resource for your territory
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What are the requirements for the IT Support/Field Technician role?
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- Mid to upper-level IT Support/Field experience (2+ years preferred)
- Experience in Windows environments specifically with Office 365
- Excellent communication and independent problem-solving skills
- Willingness to travel frequently in territory & travel to HQ weekly initially. Living near the territory highly preferred
- Cloud experience a plus
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