Job Description
Job Description
We are looking for a dependable Test Center Administrator to support daily testing operations in Pennsylvania. This long-term contract opportunity is part-time, generally around 20 hours per week, and is ideal for someone who enjoys structured environments, delivers excellent customer service, and can adapt to a rotating schedule that may include Saturdays, evenings, and occasional Sundays. In this role, you will help create a secure, detail-focused, and welcoming experience for individuals completing exams while ensuring testing procedures are followed carefully.
Responsibilities:
• Welcome test takers, confirm their identification, and guide them through check-in procedures with accuracy.
• Enforce testing rules by conducting required security screenings, including the use of handheld screening tools when needed.
• Observe candidates throughout their exams and respond promptly to questions, concerns, or irregular situations.
• Protect the integrity of the testing environment by securing materials, monitoring conduct, and documenting incidents that fall outside established guidelines.
• Support a fair and comfortable experience for every examinee by providing clear instructions and maintaining an orderly setting.
• Complete administrative tasks such as preparing reports, scanning records, and maintaining accurate testing documentation.
• Assist with basic test center operations, including handling small equipment, packing or unpacking materials, and supporting workstation readiness.
• Perform candidate fingerprint capture and digital recordkeeping when required at the site.
• Work a flexible part-time schedule based on site needs, with shifts available Monday through Saturday and possible evening or Sunday coverage.-25
• High school diploma or equivalent is required; additional college coursework is preferred.
• At least one year of face-to-face customer service experience is required, such as work in retail, hospitality, food service, or a similar environment.
• Must meet the minimum age requirement for the position.
• Strong verbal and written communication skills, with the ability to prepare clear and accurate reports and correspondence.
• Comfortable using Windows-based computer systems and common office applications, including Microsoft Office, Outlook, and web browsers.
• Able to manage multiple tasks in a detail-focused environment while maintaining professionalism and security standards.
• Must be able to bend, stoop, walk frequently, remain stationary for extended periods, and lift up to 40 pounds as needed.
• Able to visually monitor computer screens and camera feeds and move through testing rooms regularly to escort candidates and oversee exam activity.