Job Description
Job Description Job Description:
8 years of experience
Must-Have:
Technical Competency :
- Experience as a Senior Technical Lead / Architect.
- Experience of ITSM, CMDB, Integrations, VA within ServiceNow
- Basic Knowledge in Cloud Fundamentals, Windows/Unix admin skills
- Intermediate knowledge and ability of understanding Infrastructure environment setup (Server/Network/Storage/etc.)
- Good understanding in Monitoring tool
- Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations
- Knowledge and experience with base platform & reports
- Good experience in Scripting & RegEX (JavaScript, Unix Shell scripting and Windows scripting and PowerShell)
- Experience in integration using REST API / SOAP / any other technology
- Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
- Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with
high availability
- Must be ServiceNow Certified Systems Administrator
- Should possess knowledge in Agile/Scrum methodology
- Basic knowledge with ITIL/industry standards
- Knowledge of software development lifecycle (SDLC)
Behavioral competency :
- Effective communication skills with both non-technical and technical audiences (verbal and written)
- Excellent Interpersonal skills to work with the project team members collaboratevily
- Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)