Network Services Technician
Job Description
Job Description
Network Services Technician- Location: Amelia, Virginia (23002)
Overview:
We’re seeking a skilled Network Services Technician responsible for the installation, maintenance, and service of plant facilities and customer-owned equipment. This position supports residential and small business customers with fiber, copper, broadband, and Wi-Fi services, ensuring high-quality network performance and customer satisfaction.
Key Responsibilities:
· Install and repair telephone, video, broadband, and special services in both fiber and copper plant.
· Perform FTTH (Fiber-to-the-Home) installations and set up Wi-Fi networks at customer premises.
· Install fiber and copper enclosures and inside wiring per company standards.
· Handle and manage fiber optic connections and basic low-voltage wiring.
· Locate and troubleshoot issues in network facilities efficiently.
· Perform fiber splicing using various splicing machines and record test readings (OTDR, TDR, etc.).
· Respond to and restore service during interruptions or outages.
· Operate company vehicles safely; maintain a valid driver’s license (personal insurability required).
Qualifications & Experience:
· Associate degrees in a relevant technical field or equivalent hands-on experience required.
· Proficiency in fiber and copper color codes and identification.
· Solid understanding of 802.11xx wireless networks and broadband technologies (DSL, FTTx, Wi-Fi).
· Experience with test equipment (OTDR, TDR) and fiber splicing.
· Detail-oriented, safety-conscious, and able to work independently or in a team.
· Strong communication and customer service skills.
· Willingness to travel for training and attend multi-day sessions as needed.
· Must provide own truck and tools.
Special Conditions:
· Must maintain a valid driver’s license.
· Requires overtime, weekend, holiday, and on-call rotation as needed.
· May follow Monday–Friday or Tuesday–Saturday rotation schedules.
· Must be flexible to work under varying weather conditions.
· Positive attitude and teamwork are essential.
Physical Requirements:
· Must be able to climb ladders and poles, stoop, crawl, and kneel.
· Must be able to lift over 100 lbs as needed.
· Must not be color-blind (color identification required).
· Ability to work quickly and efficiently under pressure.
What you didn’t know about us:
Competitive salary
Health, Dental and Vision Benefits
Short/Long Term Disability and Critical Care/Illness Protection
Life Insurance and Retirement Plans
Employee Assistance Program
With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.
For more information click Equal Employment Opportunity is the law.
You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
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