Senior Technical Delivery Director - Telecom
Technology
Job Description
About the Role
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We are seeking an experienced Senior Technical Delivery Director to lead end-to-end technical delivery for a strategic US Tier 1 Telecom Operator. This is a senior leadership position responsible for delivery execution, customer satisfaction, governance, resource management, financial performance, operational excellence, and strategic account growth.
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The ideal candidate will bring extensive experience managing complex telecom programs, leading global technical teams, engaging with executive stakeholders, and driving successful delivery across multiple functions.
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Key Responsibilities
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- Own end-to-end delivery for strategic telecom programs, including scope, planning, execution, governance, risks, escalations, and customer outcomes.
- Lead and oversee complex technical programs, ensuring delivery within committed timelines, scope, quality, and budgets.
- Serve as a trusted technical advisor and senior escalation point for customer technical and executive stakeholders.
- Establish strong delivery governance, operating rhythms, KPIs, and continuous improvement practices.
- Lead delivery recovery initiatives, including governance resets, quality improvements, risk mitigation, and executive escalations.
- Manage Project Directors, Project Managers, Technical Delivery teams, and global engineering resources.
- Partner closely with Sales and Pre-Sales teams to support new opportunities, solution development, and business growth.
- Collaborate with Product Management, Engineering, Support, and Managed Services to ensure successful customer outcomes.
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