Job Description
Job DescriptionJob Title: Sailpoint IIQ L3 Support
Location: Denver, CO/Englewood, CO
Duration: Fulltime Job
Skills: IAM | Sailpoint IAM
Salary: 110K-130K/Year
Required Skills & Qualifications:
- 8 years in IAM, with 5 years hands-on SailPoint IdentityIQ (IIQ) experience in L2/L3 production support, including development and customization of workflows, rules, forms, lifecycle events, policies, and reports.
- Application onboarding experience, including end-to-end onboarding of new applications into IIQ, covering connector/application configuration, schema and account/entitlement mapping, correlation, aggregation, provisioning policies, testing/UAT, and production rollout.
- Strong hands-on experience configuring and supporting account aggregation, identity correlation, entitlement management, automated provisioning/deprovisioning, and Role-Based Access Control (RBAC).
- Experience with the full Joiner-Mover-Leaver (JML) lifecycle, access requests and approvals (LCM), and role and entitlement management.
- Experience supporting access certification campaigns, including periodic reviews and renewals, Segregation of Duties (SoD) controls, policy compliance, and audit requirements.
- Experience with HCM integrations and IIQ integrations with Active Directory, Azure AD/Entra ID, LDAP, JDBC/databases, REST APIs, SOAP web services, delimited files, and ServiceNow.
- Proven ability to troubleshoot complex production issues, including provisioning and aggregation failures, perform root cause analysis, and implement long-term fixes for platform stability and performance.
- Ability to read and debug BeanShell/Java rules and workflow XML.
- Strong Oracle Database knowledge, including SQL, IIQ schema, locking, and performance analysis, along with Linux log analysis experience.
- IIQ platform knowledge including Tomcat/WebLogic, Quartz Task Scheduler, IIQ Console, Debug Page, environment promotion, and participation in IIQ patching, upgrades, and enhancements.
- Experience with ITIL incident, problem, and change management processes.
- Strong technical documentation skills and experience mentoring junior team members.