Senior Systems Analyst

Senior Systems Analyst (SG Americas Operational Services, LLC, Jersey City, NJ)

Work with a team of highly technical engineers to extend the functionality and performance of the company’s trading system that manages significant amounts of trading flow; Provide functional and technical expertise to produce and promote maintainable and quality solutions; Manage the team ticket backlog and serve as an escalation point; Stay informed of the status of projects conducted in the different Feature Teams, and make sure support topics are properly prioritized by the team members participating in those meetings; Make sure all team members have appropriate training to perform their duties and conduct regular progress assessment meetings with team members; Execute, develop and create morning checklists and make process improvement recommendations as needed; Provide timely resolution of functional and technical issues and report incidents to the appropriate chain of command for End-users such as Sales, Traders, Front, Middle and Back Office and Compliance; Troubleshoot functional issues in a complex financial environment, with various applications and architecture regionally and/or globally; Provide functional and technical expertise to produce and promote maintainable and quality solutions, including documenting system requirements and documentation of support run book; Actively participate in the on-boarding of new applications; Communicate with users regarding application outages and upcoming events like release, projects etc.; Partner with the Global support teams (Paris/Asia) to ensure quality support to our end users; Liaise with development teams in Bangalore, New York, and Paris; Respond to end users within timeframe dictated by the severity of the problem, document and track (case histories, issues, and action steps); Create and deliver timely production and project status reports to client and IT management; Provide users with a customized training; Design and implement requests from business user via the use of vendor API software; Design and implement audit-mandated data reconciliation routines; and Understand regulatory environment and constraints. Telecommuting permitted up to two days per week. When not telecommuting, must report to SG Americas Operational Services, LLC, 480 Washington Blvd, Jersey City, NJ 07310. Salary: $152,859 - $216,000 per year.

MINIMUM REQUIREMENTS: Bachelor’s degree or U.S. equivalent in Information Systems, Computer Science or related field, plus 3 years of professional experience as a Solutions Architect, Systems Analyst, or any occupation/position/job title involving performing application support analysis in Financial services.

Must also have the following: 3 years of professional experience with Unix/Linux systems using troubleshooting techniques and scripting languages (including Shell and Python); 3 years of professional experience managing IT application platforms for Records Retention in compliance with regulations for a global financial institution; 3 years of professional experience programming applications using Java, Spring boot and JavaScript frameworks (including React and Angular); 3 years of professional experience using PostgreSQL and MSSQL databases to design, implement and support database schema, access control, and stored procedures; 3 years of professional experience deploying, managing and securing IT services on Public Cloud platforms including Azure and AWS; 3 years of professional experience with GitHub, Jenkins, Docker and SonarQube to manage CI/CD pipeline for a basket of applications running on Public Cloud; 3 years of professional experience generating reports using PowerBI, FARMS and deploying application workflow; 2 years of professional experience managing the lifecycle of services on Public Cloud to address vulnerabilities and technology obsolescence; 2 years of professional experience using Microsoft Excel; and 1 year of professional experience working as part of a global team supporting a global platform.

Please email resume to: us-humn-recruitment@sgcib.com. Must specify Ad Code QDMO in the subject line.