Job Description
Job DescriptionDescription:
On-Site Manager
Responsibilities
- An On-Site Manager will have responsibilities to manage/mentor an On-Site Supervisor(s). This is a senior role that will use their proven management and customer successes in order to achieve Company and Customer goals
- Provide consistent employee orientation using company standards that include safety and accident procedures and anti-harassment standards.
- Ensure compliance by maintaining proper employee records including payroll, scheduling, disciplinary and counseling, etc.
- Use of all available tools to maintain the operation of the account such as Avionte, Web Mail, and applicable timekeeping systems.
- Enforce policies specific to the client and document important information for both the client and PeopleShare.
- Control costs of the operation including overtime, unemployment, show up pay, PPE usage and worker’s comp to ensure the financial success of the operation.
- May work with branch office to implement recruiting campaigns.
- Customer Management
- Ensure customer satisfaction through identifying and addressing their needs and requirements in a timely and thoughtful manner and providing appropriate follow-up.
- Ensure compliance with PeopleShare Staffing safety guidelines with site inspections and monitoring of accidents.
- Assist customer as needed with any workforce concerns.
- Build and maintain a positive business relationship with customer through frequent and open communications with key contacts and branch management.
- May assist with resolving customer billing questions.
- Team Management
- Work in conjunction with Branch Manager to counsel and discipline employees as needed. Maintain required documentation for all performance management activities.
- Monitor and obtain signature approvals for all time tickets prior to payroll preparation. If required, enter accurate and timely payroll information in the Avionte system.
- Assure communication of all PeopleShare Staffing and client work policies and assure compliance with same.
- Provide timely unemployment and accident reporting. Monitor worker’s compensation costs and provide oversight of transitional duty assignments.
Job Requirements
- Results oriented, knowing when to take action and when to seek guidance or permission.
- Handles sensitive or difficult issues with confidence and in a calm manner and is not unduly influenced by intense emotions.
- Excellent communication (listening, speaking, writing) & diplomacy skills.
- Knowledge of Microsoft Windows, Outlook and Internet Explore. Proficient in use of Excel and Word tools.
- Experience working with ambiguous situations.
- Is assertive but respectful in communications with clients and team.
- May require bilingual skills (English and Spanish).
- Comfortable in a manufacturing or distribution center environment.
- May involve lifting of up to 50 pounds.
- Must be able to travel throughout the facility (sometimes long distances) to monitor the work of employees and communicate with customer representatives.
Requirements: