2,905 Jobs in North Chicago

Picture your day starting in our West Dundee, IL demo center, fine-tuning a swissQprint flatbed for a customer visit. By late morning, you’re walking a new operator through color workflows and media setup. In the afternoon, you’re on a remote session diagnosing a RIP configuration, then wrapping up by preparing sample prints that help a prospect choose the right materials. On travel weeks, you’re on-site with clients across the U.S. and Canada, turning complex print challenges into confident production.

What you’ll tackle

Lead hands-on operator training for customers throughout the U.S. and Canada.
Provide technical pre-sales support that helps advance opportunities with the Sales team.
Develop deep mastery of swissQprint printers and related operating software.
Deliver expert assistance via phone, email, and remote-access tools.
Run material tests and produce application samples for customer qualification.
Conduct live equipment demonstrations that showcase swissQprint capabilities.
Maintain demo systems and support trade show preparation and execution.
Handle required administrative tasks for applications workflows and reporting.
Keep work areas—both in our facility and at customer sites—orderly and safe.
Invest in continual learning to sustain and grow technical certifications.
Model and reinforce our company values in daily decisions and interactions.

Who thrives here

Curious problem-solvers who love teaching as much as learning, communicate clearly, adapt quickly, and take pride in delivering an exceptional customer experience in a team-first environment.

Location and travel

Full-time, based in West Dundee, IL (Chicago region). Regular travel approximately 10%–30%. You’ll book your own travel and may retain any earned points or rewards.

Compensation and benefits

Industry-competitive pay plus a comprehensive benefits package: medical, dental, vision, and life insurance, along with a Safe Harbor 401(k). Travel expenses are covered and per diem is provided.

Core competencies

Customer focus: anticipate, meet, and exceed technical needs.
Resilience: rebound quickly and stay solution-oriented.
Interpersonal savvy: build rapport and communicate with diverse audiences.
Time and priority mastery: organize work and hit commitments.
Personal accountability: own actions and outcomes.
Teamwork: collaborate effectively to achieve shared goals.

Preferred qualifications

Prepress knowledge and tools (Illustrator, Photoshop, InDesign, or similar).
Understanding of RIP software and color workflows.
Hands-on print production experience.
Clear written and verbal communication with customers.
Collaborative mindset and reliability as a team player.
Residence near West Dundee, IL, or willingness/ability to relocate.
Valid driver’s license and ability to travel to Canada.
Strong computing skills; comfortable with Microsoft Word, Excel, Outlook, PowerPoint, and Teams.

Our values and guiding principles

We help clients succeed through best-in-class service and support that reflect our brand. We value integrity, quality, teamwork, and going above and beyond.

Elevate

Collaboration: engage in cross-functional efforts willingly.
Respect: show care for colleagues, clients, and company resources.
Encouragement: offer constructive feedback and lift others up.
Challenge: push for higher standards and innovation.
Results-driven: deliver work that advances client and team outcomes.

Exceed

Customer focus: anticipate and surpass expectations.
Quality: produce work beyond role norms.
Problem-solving: surface and resolve issues early.
Innovation: propose and implement improvements.
Commitment: stay dedicated to team and company goals.

Energize

Positivity: contribute to a can-do culture.
Integrity: act ethically and keep commitments.
Team spirit: strengthen collaboration and morale.
Customer satisfaction: earn high marks and positive feedback.
Performance: consistently meet or exceed targets.

Champion

Growth mindset: seek learning and apply it.
Adaptability: navigate change and help others do the same.
Strategic focus: align work to business priorities.
Initiative: see it, own it, do it—move projects forward.
Resilience: persist through challenges with solutions.

Unite

Teamwork: break down silos and collaborate broadly.
Communication: share information openly and clearly.
Relationships: build strong internal and external partnerships.
Conflict resolution: tackle disagreements constructively.
Shared success: celebrate wins and support growth.

Technical strengths

Digital printing
Color management
Flatbed printers
ISO 12647
RIP software
UV inkjet

Tools you’ll use

swissQprint

Ready to apply?

Email your resume to info@us.swissqprint.com. We’d love to meet you.