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Maintenance Technician

DAM, LLC
locationPhoenix, AZ 85017, USA
PublishedPublished: 6/14/2022
Real Estate

Job Description

Job Description

Summary:
An Apartment Maintenance Technician is responsible for performing general maintenance and repair tasks in residential apartment complexes. This position ensures that the property is well-maintained, safe, and fully operational for residents. The job typically involves both routine and emergency maintenance duties, with a focus on customer service and timely issue resolution.

Key Responsibilities:

  • General Maintenance:

    • Perform routine inspections of buildings and equipment.

  • Conduct repairs to plumbing, electrical systems, HVAC units, and appliances.

  • Address minor carpentry and drywall repair needs.

  • Maintain outdoor areas, including landscaping, lighting, and drainage systems.

  • Sweep, rake, and remove litter from parking lots, walkways, and common areas.

  • Clean outdoor amenities, such as pools, picnic areas, and playgrounds, ensuring they are safe and well-maintained.

  • Empty trash cans and remove trash from common areas, disposing of it properly.

  • Ensure that entrances, stairways, sidewalks, and parking areas are free of debris and hazards.

  • Report any outdoor maintenance issues, such as damaged fences, broken lights, or irrigation problems, to the appropriate team or manager.

  • Assist with the repair of outdoor structures, such as fences, gates, and outdoor lighting.

  • Ensure that all outdoor areas are safe for residents, addressing potential hazards like fallen branches, debris, or uneven walkways.

  • Comply with safety regulations and company policies regarding the use of equipment and handling chemicals.

  • Communicate regularly with property management to inform them of grounds conditions, needs for repairs, or any issues that arise.

  • Maintain a log of tasks completed and report any unusual situations or safety concerns.

  • Troubleshooting and Repairs:

    • Respond to maintenance requests and emergencies from tenants.

    • Diagnose issues with equipment and systems and perform necessary repairs.

    • Replace or repair faulty components such as switches, outlets, plumbing fixtures, and HVAC parts.

  • Preventative Maintenance:

    • Perform routine preventative maintenance on equipment to avoid future breakdowns.

    • Lubricate and clean machinery, check for wear, and perform tests on systems.

  • Unit Preparation:

    • Ensure that all appliances are in working order, including dishwashers, refrigerators, stoves, and air conditioning units.

    • Perform minor repairs such as patching holes in walls, replacing light bulbs, fixing plumbing issues, and ensuring that all fixtures are in place.

    • Repair or replace damaged flooring, drywall, and other structural elements as needed.

    • Prepare and paint interior walls, doors, and trim to ensure the unit is visually appealing.

    • Touch up areas that show wear or damage from previous tenants.

    • Inspect HVAC, plumbing, electrical, and other essential systems to ensure they are functioning properly.

    • Test smoke detectors, appliances, plumbing fixtures, and other utilities.

    • Replace filters, light bulbs, and batteries as necessary.

    • Ensure that the unit complies with safety regulations, including proper working locks on doors and windows, safety railings, and functional smoke detectors.

    • Report any major issues that may require professional repair services.

    • Work efficiently to ensure apartments are ready for new tenants according to the scheduled timeline.

    • Coordinate with the property management team to prioritize which units need immediate attention.

    • Remove and dispose of any leftover debris, trash, or unwanted items left by previous tenants.

    • Ensure that the unit is free from any remnants of the prior occupancy.

  • Customer Service:

    • Interact with tenants professionally, addressing their concerns and maintenance requests.

  • Record Keeping:

    • Maintain records of work performed, materials used, and time spent on each task.

    • Assist with inventory management for maintenance supplies.

Qualifications:

  • High school diploma or equivalent; additional technical training or certifications are a plus.

  • Previous experience in maintenance or construction, preferably in a multi-family setting.

  • Knowledge of electrical, plumbing, and HVAC systems.

  • Strong problem-solving skills and attention to detail.

  • Ability to lift and carry heavy objects and work in various weather conditions.

  • Good communication and customer service skills.

Physical Requirements:

  • Ability to perform physical tasks, such as lifting heavy objects and working in tight spaces.

  • Must be able to work on a flexible schedule, including emergency after-hours shifts when needed.

  • Must be able to lift heavy items.

  • Repetitive bending, kneeling, and lifting of up to 50 pounds.

  • Standing and walking for long periods.

  • Ability to work with tools and machinery for extended periods, including push mowers and leaf blowers.

Compensation:

  • Competitive salary with commission opportunities.

  • Health benefits, 401(k), and other company perks.