Job Description
Job Description
WHO WE ARE
Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia – Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.
An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company’s exceptional customer service and dedication to our owners and guests.
As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.
Click here to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team?
JOB DESCRIPTION SUMMARY
The Lead Maintenance Technician provides site supervision to staff on a day-to-day basis, monitors and inspects quality of work and completion of work, and assigns tasks. In addition, the Lead Maintenance Technician will be an individual contributor and conduct maintenance repairs and respond to service calls as needed all in support of the property management responsibilities to owners and guests.
DUTIES AND RESPONSIBILITIES
- Perform preventative maintenance checks on all equipment including commercial. Report any equipment malfunctions and proceed with repair with minimal or no supervision.
- Maintain and repair all equipment, residential and commercial, including mechanical, electrical, plumbing and air-conditioning, where license is not required.
- Occasional exposure to unpleasant working conditions is possible.
- Oversee the care and storage of all equipment and tools. Immediately remedy any unsafe conditions.
- Perform a variety of daily labor tasks as needed, including moving heavy objects.
- Answer emergency maintenance calls as necessary when on stand- by.
- Perform janitorial tasks as required.
- Maintain accurate records on tasks performed by maintenance personnel.
- Maintain equipment in such a manner that the safety of employees, guests and the public is guarded.
- Report all unsafe conditions immediately to management.
- Monitor and report on staff’s daily roll call and attire.
- (12) Assist Director in the following areas:
- Quality control.
- Follow-up on work orders.
- Monitoring projects.
- Daily supervision of staff (Porters and Maintenance).
- On-going training of labor staff.
- Staff completion and accuracy of paper flow. Maintain reports of inspections and repairs.
- Enforcement of rules, regulations, policies, and procedures and/or reporting of any violations of staff and guests.
- Perform any other duties as requested to maintain the smooth operation of the Facilities Management Department.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Ability to read and write English.
- Valid Driver’s License.
- Ability to understand written and verbal instructions and carry them out without direct supervision. Ability to give written and verbal instructions.
- Good communication skills for interaction with staff, guests, and the public, using tact and poise.
- Ability to perform moderate physical activity and move or lift heavy objects as necessary.
- Ability to work a reasonable amount of overtime, when needed, particularly in emergency situations.
- Must be able to respond for work within twenty (20) minutes when “on call”.
- 1-2 years in a leadership role or demonstrates ability.
- 3-5 years’ experience both general and technical knowledge in more than one of the following areas:
- Electrical, General Maintenance, Plumbing, HVAC, Appliance Repair, General Carpentry.
BENEFITS (if eligible)
- Weekly Pay and Direct Deposit
- Health Insurance (Medical/Vision/Dental)
- Company-Paid Life Insurance
- Paid Time Off (PTO) Program
- Paid Vacation and Holiday Pay
- 401 (K) Retirement Plan with a Company Match (based on eligibility)
- Employee Wellness Programs
- Fitness Center Reimbursement
- Ongoing Professional Development Opportunities
- Employee Family & Friends Discounted Stays
- Various Employee Discounts (Local Businesses and National Retailers)
- Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
- Company-Supplied Uniforms and Equipment (Applicable Positions)
- Flexible Work Schedules