Network Support Technician - Bar (MUST be Onsite)
Job Description
Job Description
Network Support Specialist
Position Overview
We are seeking a motivated and detail-oriented Network Support Specialist to join our IT team. This role is responsible for supporting daily network operations, maintaining infrastructure reliability, and assisting with technology improvements. The ideal candidate has strong troubleshooting skills, a customer-focused mindset, and the ability to collaborate with internal teams and external partners to resolve technical issues efficiently.
Key Responsibilities
Monitor, troubleshoot, and resolve network connectivity issues involving LAN/WAN, wireless networks, VPNs, and related infrastructure.
Provide technical support for network hardware, including switches, routers, firewalls, access points, and other network devices.
Perform routine network maintenance, system updates, hardware replacements, and infrastructure upgrades.
Maintain accurate network documentation, diagrams, configurations, and inventory records.
Assist with network deployments, migrations, and infrastructure improvement projects while minimizing service interruptions.
Coordinate scheduled maintenance activities and communicate changes effectively to stakeholders.
Work closely with internal teams, vendors, and external clients to diagnose and resolve technical issues.
Escalate complex incidents when necessary while ensuring timely follow-up and resolution.
Support network monitoring, performance analysis, and proactive identification of potential issues.
Follow IT security best practices and company procedures to maintain a stable and secure network environment.
Required Qualifications
Experience providing technical support in a network or IT environment.
Understanding of TCP/IP networking concepts, DNS, DHCP, VLANs, routing, and switching.
Familiarity with network troubleshooting tools and methodologies.
Experience working with network hardware and basic configuration tasks.
Strong problem-solving skills and attention to detail.
Ability to communicate technical information clearly to both technical and non-technical users.
Ability to prioritize multiple tasks in a fast-paced environment.
Preferred Qualifications
Experience with network monitoring tools, ticketing systems, and IT documentation platforms.
Knowledge of firewall concepts, VPN technologies, and wireless networking.
Industry certifications such as CompTIA Network+, Cisco CCNA, or equivalent experience.
Experience supporting enterprise or multi-site network environments.
What We Offer
Opportunity to develop hands-on experience with enterprise network infrastructure.
Exposure to network projects, upgrades, and technology improvements.
A collaborative environment with opportunities for professional growth.
Company DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes.
Provide an exceptional client experience
Deliver on our commitments
Build trust by thinking and acting with integrity
Create an environment that inspires innovation
Company Description
We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation