Outage Coordinator / Project Coordinator
Job Description
Job DescriptionOutage Coordinator
Location: Lewisville, TX
Employment Type: Full-Time
Hours: 40 Hours per Week (Overtime during outage season)
Travel: Up to 50% Travel Required
Overview
We are seeking a highly organized and customer-focused Outage Coordinator to support the planning, coordination, and execution of industrial shutdowns, turnarounds, and outage projects. This role serves as a key liaison between customers, contractors, technicians, and internal teams to ensure projects are completed safely, efficiently, and with a high level of customer satisfaction.
This position is ideal for someone with project coordination, operations, maintenance, field service, or industrial support experience who enjoys working in a fast-paced environment, managing multiple priorities, and collaborating with cross-functional teams. While project management experience is valuable, this role is focused more on coordination, communication, scheduling, and execution support rather than formal project management.
Key ResponsibilitiesProject & Outage Coordination
- Serve as a primary point of contact for customers, contractors, and internal teams during outage and maintenance events
- Coordinate project schedules, pre-outage meetings, and site walkdowns
- Assist in defining project scope and gathering information needed for quotations and execution planning
- Track project milestones, schedules, and action items to support successful outage execution
- Communicate schedule updates, changes, and project status to all stakeholders
Documentation & Administrative Support
- Prepare and maintain project documentation including:
- Quotes
- Change orders
- Cost tracking reports
- Time sheets
- Inspection and service reports
- Final project documentation packages
- Ensure all paperwork is completed accurately and submitted on time
- Assist with invoice review and reconciliation activities
- Support project closeout documentation and customer deliverables
Customer & Team Support
- Build strong working relationships with customers, contractors, technicians, and internal teams
- Help resolve project issues and coordinate resources to support customer needs
- Participate in post-project reviews and planning activities
- Support business development efforts by identifying opportunities for additional services or repairs during outage events
Safety & Compliance
- Promote and support a strong safety culture on all projects
- Follow company, customer, and site-specific safety requirements
- Support compliance with Lockout/Tagout (LOTO) procedures and other safety programs
- Ensure proper documentation and adherence to operational standards
Qualifications
- Associate degree preferred or equivalent work experience
- Minimum 2 years of experience in project coordination, operations, maintenance, field service, scheduling, or related industrial environments
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Ability to work independently and proactively manage responsibilities
- Strong problem-solving skills and attention to detail
- Proficiency with Microsoft Office, including Excel and Word
- Valid driver's license and ability to travel as required
Preferred Experience
- Experience supporting industrial, manufacturing, power generation, refining, chemical, oil & gas, or maintenance operations
- Experience coordinating shutdowns, turnarounds, outages, maintenance projects, or field service work
- Experience with scheduling, budgeting, cost tracking, or project documentation
- Customer-facing experience within technical or industrial environments
Work Environment
- Combination of office, customer site, and industrial plant environments
- Up to 50% travel, including overnight travel and occasional weekends
- Exposure to outdoor environments and industrial facilities
- Fast-paced role requiring strong organization, flexibility, and customer focus
Physical Requirements
- Ability to stand and walk for extended periods
- Ability to climb stairs and ladders as needed
- Ability to work outdoors in varying weather conditions
- Ability to wear required personal protective equipment (PPE)
- Ability to lift up to 50 pounds
- Comfortable working in industrial environments and at elevated heights