Job Description
Job DescriptionReding Inc stands as the foremost HVAC company in Western New York, renowned for its unparalleled expertise and commitment to excellence. With a dedicated team of professionals who embody the values of pride, skill, and familial warmth, we have set the standard for superior HVAC services in our region. We prioritize fostering a familial atmosphere within our company, valuing each team member and cultivating a work environment where everyone feels respected, supported, and motivated to deliver their best. Our commitment to treating both our employees and customers like family is the cornerstone of our success.
Position summary:
To assist in achievement of the company's strategic objective and annual goals through the delivery of exceptional service and support reflective of Reding Inc's vision, mission, purpose, and values.
Responsibilities:
Create a positive customer experience
Follow-up on sales leads and lists, both technicians, marked, and self-generated.
Recommend solutions and link customer objections to a total value solution and competitive advantage.
Perform the necessary evaluation of the client's home including the comfort survey, engineering analysis, and load calculation.
Maintain a professional image at all times by wearing company approved apparel.
Perform other duties as assigned.
Position Requirements:
Highschool diploma/GED
Preferably 3 years of HVAC or Sales experience.
Knowledge of industry equipment, field concepts, practices, procedures, tools and equipment.
Strong relationship building skills, customer focused and disciplined.
Excellent verbal and written communication skills.
Function in a team environment.
Valid driver's license and approved to drive by Company's insurance carrier,.
Physical Requirements:
Office environment and local travel.
Climbing, lifting, standing, stooping, bending, crouching, kneeling, sitting and reaching.
Occasionally lift 25+ pounds.
Able to work under stressful conditions.
Willing to work extended hours, nights, or weekends, if needed.
Our Core Values
- Desire to Succeed: We bring energy, ambition, and a winning mindset to every job, always striving to deliver the best results for our customers and team.
- Caring: We treat customers, coworkers, and homes with respect, compassion, and attention to detail because people always come first.
- Integrity: We do the right thing even when no one is watching.
- Honesty: We believe in clear communication, fair recommendations, and straightforward service you can trust.
- A Little Special: We celebrate individuality and encourage every team member to bring their unique strengths, ideas, and personality into everything we do.