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Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Communications Center Operator in Richmond, VA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer at a commercial real estate location, you will coordinate security-related communications, monitor systems and access activity, dispatch personnel as needed, and maintain accurate incident documentation. Your professional presence and customer service skills will help support a welcoming environment while helping to deter incidents. Join Allied Universal, where agile, reliable teams put people first, act with integrity, and deliver innovative service together.

Position Type: Full Time

Pay Rate: $26.63 / Hour

Job Schedule:

DayTimeMon11:00 PM - 07:00 AMTue11:00 PM - 07:00 AMWed11:00 PM - 07:00 AMThur11:00 PM - 07:00 AMFri11:00 PM - 07:00 AM

What You'll Do:

Provide customer service to tenants, visitors, and/or vendors at a commercial real estate location by carrying out site-specific security-related procedures and policies.
Monitor alarm systems, cameras, access control activity, and communications systems; dispatch appropriate personnel in response to incidents, service requests, and/or emergency situations.
Receive and document calls, radio traffic, and incident information; maintain accurate logs, reports, and records in accordance with site procedures.
Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with onsite personnel and emergency responders as needed.
Help to deter unauthorized activity by monitoring the property and communicating observed concerns to appropriate personnel.

Minimum Requirements:

Have at least 1 year of security-related experience.
Be at least 21 years of age.
Be comfortable using a computer or tablet preferred.
Have access control and badge experience preferred.
Have customer service experience preferred.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1642349