Security Guard Luxury Retail Environment
Coastal International Security, Inc
Miami, FL, USA
6/14/2022
Real Estate
Full Time
Job Description
Job DescriptionSecurity Officer - Luxury Retail
Location: Miami, FL 33137 (in-person)
Pay: From $26/hour
Position Type: Full-Time
Shift time: 9:30 AM - 8:00 PM
About the Role
We are seeking a professional and composed Security Officer to support a high-profile luxury retail environment in Miami. This role requires a strong presence, sound judgment, and the ability to balance security awareness with a refined guest experience.
The ideal candidate is comfortable managing high foot traffic, understands access control and crowd dynamics, and can operate confidently in a visible, client-facing role where discretion and professionalism are essential.
Key Responsibilities
- Maintain a professional, welcoming, and authoritative presence
- Greet and guide guests while supporting a calm, orderly environment
- Monitor entry and exit points and manage access as appropriate
- Observe and manage crowd flow during peak periods
- Provide clear direction and support during busy hours or special activations
- Receive and track deliveries, packages, and high-value items
- Identify and discreetly address suspicious or disruptive behavior
- De-escalate tense situations using calm, respectful communication
- Communicate effectively with store leadership regarding incidents or concerns
- Maintain confidentiality regarding clientele, staff, and internal operations
- Uphold grooming, uniform, and conduct standards consistent with a luxury setting
- Provide on-site leadership and oversight when needed, ensuring standards and expectations are consistently met
Qualifications
- Valid Florida Class D Security License (required)
- Minimum 5+ years of supervisory experience in security, law enforcement, military, corrections, or related field (required)
- Prior experience in law enforcement, military, corrections, security, or door/crowd control strongly preferred
- Experience managing entry control or high-volume guest environments is a plus
- Strong situational awareness and decision-making skills
- Excellent communication and conflict de-escalation abilities
- Ability to remain calm, alert, and professional under pressure
- Reliable transportation and consistent punctuality
Compensation & Benefits
- From $26/hour
- Paid sick time
- Full-time, consistent schedule
- Professional, structured work environment
Additional Details
- Standing and active monitoring required for extended periods
- Position is in-person at a Miami luxury retail location
- Consistent availability for the posted schedule is required