I.T. Project Manager - Local Applicants Only
A.C.Coy Company
Crafton, PA 15205, USA
6/14/2022
Technology
Full Time
Job Description
Local Applicants ONLY
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No 3rd Parties/Sub Vendors
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Location: 100% on-site in Robinson PA
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Duration: Contract to hire
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Work Authorization: U.S. Citizens Only
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Overview:
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The A.C.Coy Company has an immediate opening for an I.T. Project Manager role. Ideal candidates will oversee the planning, execution, and successful deployment of projects.
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This role offers base salary + bonus. It includes a full benefit package as well as 20 days of PTO, 10 sick days and paid holidays.
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Responsibilities:
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- Lead, facilitate, coordinate, and track the day-to-day activities which are required to ensure the project is completed on time, successfully, and in a manner consistent with organizational goals, departmental policies, established processes, and/or the standard terms and conditions of the contract
- Managing customer expectations and satisfaction of products, services, and projects by demonstrating effective communication skills, verbal and written, with customers, project teams and leadership
- Creation and use of project plans for assigned projects, which include clear milestones and assignment of project task responsibilities; Use of all governance tools (scope document, project status reports, risk and change logs, etc.), for all assigned projects, for effective management
- Successfully manage the scope of the deployment project, including customer priorities
- Demonstrate a proactive approach to identify risks to project success; develop effective action plans for resolution
- Appropriately manage/escalate project issues or risks both internally and to the customer
- Providing leadership and direction for customers, project teams, and deployment staff
- Accurately forecasting current and future quarter revenue for each assigned project
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Qualifications:
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- 2-4 years of project coordinator/management experience
- Prior Help Desk experience preferred
- Working as a member of the Tier II/escalation team
- Demonstrated experience in client support and direct client communications
- Ability to lead client meetings and capture meeting notes and action items
- Ability to work independently and with a team
- Ability to understand and interpret technical requirements and translate those requirements into project plans and technical documentation
- Ability to manage multiple project tracks demonstrating attention to detail, following up on all open items until resolution is reached
- Ability to rapidly adjust and be flexible based on the project’s needs. Each client implementation is unique, which makes it a very exciting industry to support
- General IT proficiency leveraging software as a service-based platform
- Strong written and verbal communication
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