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Overview:
We are seeking a driven and experienced Senior Property Manager to take the lead in stabilizing and revitalizing a distressed residential community. This is a hands-on leadership position responsible for the day-to-day operations of the property, with a key focus on leasing, collections, maintenance coordination, staff management, and financial performance. Reporting directly to the Regional Manager, this individual will play a critical role in bringing the property back to full occupancy, operational efficiency, and resident satisfaction.
The ideal candidate is not just experienced, but also visionary and proactive, with a demonstrated track record of successfully turning around challenged properties, leading teams, and creating sustainable systems.
What Makes You a Fit:
We're looking for an "Ideal Team Player" — someone who is:

Humble: You’re experienced but coachable and eager to grow.

Hungry: You’re self-motivated, results-driven, and always looking for ways to improve operations and exceed goals.

Smart: You understand people and processes. You collaborate well and adapt to diverse personalities and high-stress situations.

Key Responsibilities:
Property Operations & Leadership

Oversee all daily property operations, ensuring compliance with company policies, fair housing laws, and local regulations

Conduct regular property inspections and coordinate timely maintenance, repairs, and preventive care

Manage maintenance service requests, prioritizing urgent items and coordinating with vendors and in-house staff

Monitor and enforce lease terms, community rules, and safety policies

Handle resident complaints and service issues with discretion, professionalism, and prompt follow-through

Supervise all on-site team members including leasing, maintenance, porters, and contractors; handle scheduling, performance evaluations, and coaching

Leasing & Marketing

Maintain high occupancy rates through strategic leasing and marketing efforts

Oversee and execute property marketing campaigns across multiple platforms (RentCafe, ILS, social media, signage, outreach, etc.)

Set and meet leasing goals; review traffic reports and conversion metrics regularly

Ensure vacant units are market-ready and that tours, follow-ups, and move-ins are seamless and professional

Build strong rapport with prospective and current residents to enhance satisfaction and retention

Financial Management & Reporting

Prepare, review, and manage operating budgets in coordination with the Regional Manager

Collect rent, process payments, and oversee delinquency tracking, notices, and evictions in accordance with legal guidelines

Maintain and monitor property financials including accounts payable/receivable, purchase orders, and vendor contracts

Prepare and submit monthly, quarterly, and annual reports summarizing key metrics, resident feedback, occupancy trends, and property needs

Analyze operational data to make data-driven decisions that improve performance and reduce expenses

Administrative & Compliance

Maintain accurate and organized resident files, contracts, inspections, incident reports, and vendor documents

Ensure all company policies, federal/state/local housing laws, and safety protocols are consistently upheld

Train and onboard new team members, including ongoing coaching and performance development

Oversee and enforce timely completion of all required administrative duties, such as rent roll updates, delinquency logs, vendor W-9s, and inspection records

Create and maintain a resident retention plan including events, communication programs, and reputation management

Requirements & Qualifications:

4+ years of experience in property management, preferably in multifamily residential or distressed property settings

Proven success in stabilizing and improving underperforming properties

Strong leadership experience, including team hiring, supervision, and performance management

Experience using Yardi Voyager, RentCafe, or similar property management software

Solid understanding of Fair Housing laws, leasing best practices, and local housing regulations

Ability to manage multiple priorities and deadlines in a fast-paced, high-stress environment

High level of professionalism, communication, and problem-solving skills

Must be organized, detail-oriented, and capable of independent decision-making

Capable of walking the property regularly, climbing stairs, and lifting up to 25–50 lbs as needed

Valid driver's license and reliable transportation required

Join Our Mission
If you are a motivated leader ready to take on the challenge of restoring and transforming a distressed property—and you want to be part of a collaborative, purpose-driven team—we’d love to hear from you

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