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PC LAN Technician I - RM26

Techlink Systems
locationPhoenix, AZ, USA
PublishedPublished: 6/14/2022
Technology
Full Time

Job Description

Job Description

Job Title: PC LAN Technician I
Location (On-site, Remote, or Hybrid?): Phoenix, AZ (onsite)
Contract Duration: until 12/31/2026
Working hours - 8AM - 5PM

Job Description:
Temporary technical staff are needed to support a large-scale Desktop Refresh Program for the Judicial Branch. Technicians will assist with deployment and replacement of desktop and laptop computers at Judicial Branch facilities throughout Maricopa County. Responsibilities include imaging systems, workstation setup, peripheral installation, hardware replacement, basic troubleshooting, inventory tracking, and customer support during deployment activities. Technicians will provide onsite assistance to judicial staff and end users while maintaining a professional, courteous, and customer-focused approach. This position requires the ability to work in a fast-paced, high-volume deployment environment while meeting scheduled rollout timelines and maintaining accurate documentation within ticketing and asset management systems.

Skills Required:
• Experience deploying and configuring Windows desktop and laptop computers

• Basic knowledge of workstation imaging and deployment processes

• Experience setting up monitors, docking stations, printers, and peripherals

• Strong customer service and communication skills

• Ability to follow deployment schedules and written procedures

• Basic troubleshooting skills related to hardware, software, and connectivity issues

• Ability to work independently and as part of a deployment team

• Experience updating tickets and documenting completed work

• Ability to lift and move computer equipment as required

• Reliable transportation and ability to travel to various locations throughout Maricopa County

• Professional demeanor and ability to work with users at all organizational levels

Skills Preferred:
• Experience supporting desktop refresh or hardware deployment projects
• Experience using SCCM, MDT, Intune, Autopilot, or similar imaging/deployment tools
• Previous enterprise or government IT support experience
• Experience with asset tracking and inventory management systems
• Experience working in a high-volume deployment environment
• Knowledge of Active Directory and basic network connectivity troubleshooting

Experience Required:
• Minimum of three (3) year of experience in desktop support, computer deployment, technical support, or related IT field OR
• An equivalent combination of education and related technical experience sufficient to successfully perform the essential duties of the position

Experience Preferred
• Experience participating in large-scale PC refresh or deployment initiatives
• Experience providing onsite technical support in enterprise, government, or public sector environments
• Experience working directly with end users in customer-facing technical support roles

Education Required:
• High School Diploma or GED Other Requirements:
• Must possess or have the ability to obtain a valid Arizona driver’s license at the time of hire.

Company DescriptionTechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.

We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.

Company Description

TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. \r\n\r\nWe serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.