Job Description
Job Description
Job Summary:
We are seeking a highly motivated and skilled Data Center Optical Engineer to joinour team. The ideal candidate will have experience in racking, cabling, and stacking equipment, decommissioning, break-fix, remote hands services, hardware replacement, and network transport optical troubleshooting. The Optical Engineer will ensure the seamless operation of our data center facilities, providing top-notch customer service and technical support.
Key Responsibilities:
Break-Fix:
- Must be able to work outside of normal business hours (i.e., shift work), to include nights and weekends, when needed.
Remote Hands:
- In-depth knowledge of data center equipment installation and basic testing methods and procedures (MOPs). Knowledge of operating principles of data center, wireline and IP transport environments.
- Ability to interpret and perform tasks outlined in MOPs, vendor documentation, technical specifications, network practices, engineering letters, and job aids.
- Knowledge of telephony networks, optical and IP networks. Ability to identify all colors associated with telecommunications cable and equipment indicator lights.
- Interpret and follow detailed method of procedures (MOPs) and engineering documents / diagrams.
Cabling:
- Ability to work in an overhead rack or grid for extended periods of timepulling long lengths of heavy cables.
- Handling, installation, and troubleshooting of Ethernet and fiber cables andconnectors, including but not limited to CAT 5, CAT 6, structured cable, fan outs, single mode, multi-mode, RJ45, and LC.
Optical Testing and Troubleshooting:
- Complete all activities associated with physically placing equipment identified in project specification documents including but not limited to, routing, lacing, labeling, terminating and local / remote testing and turn up of ethernet, switchboard, fiber, and power cables.
- Utilize optical power meter, stabilized light source, VFL, OTDR, and test equipment to test 10/100G circuits using BERT, RFC2544, EtherSAM (Y.1564), and iPerf (1G-10G).
- Analyze and resolve network issues associated with equipment installations / removals.
- Perform and assist card level troubleshooting and replacement procedures with assistance from control centers and/or back-office engineers.
Site Audits:
- Review project specifications to validate equipment placement, cable
- A ssignments and determine cable length, then document results in proprietary databases.
- Provide timely and accurate feedback to audit / survey requests.
Racking and Stacking:
- Install, organize, and maintain hardware equipment in data center racks following standard operating procedures.
- The ability to use hand tools and power tools.
- Ability to learn and retain physical and mechanical installation specifications.
- Understanding of basic mechanical terms and tools.
Decommissioning:
Safely remove and dispose of outdated or failed hardware following data destruction protocols.
Hardware Replacement:
- Replace faulty hardware components, including transport routers, servers, switches, and other network & IT equipment.
Power Management:
- Work with power feeds, including redundancy, automatic transfer switches (ATS), and manage hot/cold aisles effectively.
Documentation:
- Read and interpret cut-sheets for physical network installation, ensuring accurate port connections and cable management.
AC and DC Power Equipment:
- Maintain and troubleshoot AC and DC power equipment, ensuring reliable power distribution and connectivity.
- Provide oversite of 3rd parties’ on-site activities