Job Description
ServiceNow technical leader- Hybrid with 3 days on-site in Tysons or Rockville or DC office
\n
\n
Required Qualifications
\n
- \n
- Bachelor's degree in Computer Science, Computer Engineering, or equivalent practical experience
- 4+ years of IT/software development work experience, including at least 3 years focused on ServiceNow platform development
- Proven experience with IRM/GRC ServiceNow applications
- Demonstrated success designing, developing, and deploying at least 2 large-scale projects end-to-end
- Practical experience following iterative and agile SDLC practices
- Hands-on experience implementing ServiceNow integrations with other applications/platforms
- JavaScript proficiency and understanding of REST API concepts and integration patterns (hands-on API development experience helpful but not required)
- Willingness to learn other SaaS products and expand technical expertise
- Familiarity with AI concepts and tools
- Strong communication, collaboration, and problem-solving skills with a customer service orientation
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
Preferred Qualifications
\n
- \n
- ServiceNow CSA (Certified System Administrator) or ServiceNow CAD (Certified Application Developer) certifications
- 8+ years of IT/software experience
- Hands-on API development experience
- Experience evaluating or implementing AI-powered features in enterprise applications
- Experience supporting other SaaS products such as NAVEX, Regology, Icertis, or iManage
- Experience with Agile collaboration tools (JIRA, Confluence, Miro)
\n
\n
\n
\n
\n
\n
\n