Job Description
Job DescriptionDescription:
Ready to lead a dynamic team at The Liquor Store of Jackson Hole?
Top Shelf Collective, a certified Great Place to Work, is seeking an exceptional Supervisor to drive our mission forward while creating outstanding customer experiences in Jackson Hole's vibrant mountain community.
THE OPPORTUNITY
We're seeking someone to supervise daily operations at The Liquor Store of Jackson Hole. This multifaceted role combines floor operations, customer service excellence, inventory management, and team development in our growing retail operation.
WHAT YOU'LL DO
- Lead Floor Operations: Manage opening/closing procedures, shift activities, store procedures, and communication standards while maintaining cleanliness and efficiency
- Drive Customer Excellence: Create welcoming environments, handle customer orders and special requests, and coach team members on customer interactions
- Develop Your Team: Assist with employee training, facilitate product education sessions, and provide coaching on customer service and product knowledge
- Ensure Compliance: Maintain industry regulations, handle cash management accurately, and oversee daily huddles and communication protocols
WHAT WE'RE LOOKING FOR
- 21+ years old
- People-oriented team player with autonomous decision-making abilities
- Ability to lift 50 pounds
- Supervisory experience in a retail setting preferred
- Flexible schedule with availability for weekends and holidays
- Must have local housing and reliable transportation
WHY YOU'LL LOVE WORKING HERE
- $26/hour DOE
- Generous PTO policy
- Great discounts: 31% at TLS, 25% at Jackson Hole Marketplace
- Full benefits: 401K with company match, affordable medical, 100% employer-covered dental & vision
- Great Place to Work Certified workplace culture
- Career growth opportunities with comprehensive training programs
Top Shelf Collective is an equal opportunity employer. Join us in creating exceptional experiences while building your career in the heart of the American West!
Requirements:
- 21 years or older
- Local Housing
- Flexible schedule with availability for weekends and holidays
- GED or HS diploma
- 2 years supervisory experience preferred
- Ability to lift 50 pounds
- Strong verbal and written communication skills